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Continental Inn: Traveller Reviews

3820 National Parks Highway, Carlsbad, NM 88220
Hotel amenities
Continental Inn
Ranked #9 of 16 hotels in Carlsbad
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    1
    4
    2
    6
Date Rating
Sacramento, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Clean room, conveniet, but front desk was not friendly.”
3 of 5 stars Reviewed 28 December 2010

Was passing through to go to the Carlsbad Caverns and decided to stay two nights. Room was clean and at a valuable price.

Drawbacks were as follows:

1st night was good. 2nd night a noisy family was placed next door to me which constantly slammed the door.

Front desk wasn't hospitable. My cellphone wasn't working and had 3 friends that called to talk to me on Christmas day and Christmas Eve. My friends complained to me that the front desk has an "attitude," while transferrring the call to my room.

I think that the front desk is not use to work and is use to the laid back attitude of it being slow in a slow town.

Didn't feel totally welcomed, instead felt like a nuisance to them. Clean room but not happy with the customer service.

  • Stayed December 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Vestal, New York
Top Contributor
63 reviews 63 reviews
Reviews in 50 cities Reviews in 50 cities
18 helpful votes 18 helpful votes
“Put away the Febreze, please!!”
3 of 5 stars Reviewed 25 October 2010

As another reviewer stated, my room reeked ... it took me several hours to air it out. Other than that, I was satisified with my stay and thought it was fairly priced. You can probably do better if you're willing to spend more.

  • Stayed October 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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chevyqueen
1 review
“Its a dump”
1 of 5 stars Reviewed 20 March 2010

The towels are small and too few, the bathtub doesn't have a stopper. The room reeks of bad perfume. Something must have died in the room for them to spray so much perfume.

  • Stayed March 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“seriously overated”
2 of 5 stars Reviewed 27 January 2010

This is a bare-bones motel. Bed, towels, and a small tv. That's it. The breakfast is day old all the same donuts and coffee. Thats it---bare-bones.

  • Stayed January 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask huckColorado about Continental Inn
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san angelo
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Pass this one up if you are looking for a clean room”
1 of 5 stars Reviewed 25 July 2009

This is one of the worst hotels I've stayed in. The staff are as unpleasant as the rooms are filthy. I had to ask for lightbulbs...only one light worked. The carpet looks like someone rebuilt a motorcycle on it -filthy is an understatement. I asked for additional pillows, aint' gonna happen in this dump. The pillows are about 1/4" thick - so you need to bring your own if you want any comfort.

The shower nozzels are broken off. You have to hold them together to get the shower to work. The bathroom is as filthy as the carpet.

In all, unless you are a very tight budget, I'd rather stay in a tent. It's that bad.

  • Stayed July 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Continental Inn

  • Continental Hotel Carlsbad
Address: 3820 National Parks Highway, Carlsbad, NM 88220
Price range (per night):* 30 AUD - 51 AUD

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