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Continental Inn: Traveller Reviews

3820 National Parks Highway, Carlsbad, NM 88220
Hotel amenities
Continental Inn
Ranked #9 of 16 hotels in Carlsbad
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    1
    4
    2
    6
Date Rating
Brielle, New Jersey
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“A LOT OF BANG FOR YOUR BUCK”
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

We found this small motel via tripadvisor on our way in to town to see the Caverns. We didn't want anything more than a cheap overnight as we were arriving late and leaving early to visit the Caverns and then move on. There were a number of inexpensive places, but they all looked a sort of shady until we found this little place. It was clean, warm and just what we needed. We were pleasantly surprised. I am pretty sure we spent less than $50.00 I would recommend it to anyone. The manager was very pleasant, and the coffee in the morning was decent. We also stopped at Happy's restaurant for breakfast the next morning...it was adorable and the food was pretty good. All in all it was a very nice trip. The caverns were practically empty, we were so happy to have gone in Dec. They were incredible but that is for another review!!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewisville, North Carolina
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
102 helpful votes 102 helpful votes
“It simply doesn't get any worse than this hotel!”
1 of 5 stars Reviewed 16 October 2011

This hotel is a total dump and the employees are the rudest, most inept hotel staff I have encountered since I stayed in Juarez, Mexico in the 70's and they couldn't speak english!
Internet access non-existent, TV was a piece of junk, room walls are paper thin and I could literally go on and on.
Just take my advice and find somewhere else to stay!

Room Tip: There is no way to get a good room here so this is a moot point!
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SteveNC about Continental Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Greensboro, North Carolina
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“old hotel, a bit worn, but good value”
3 of 5 stars Reviewed 2 August 2011

I spent one week here in June 2010 for work. It's an older hotel and a bit worn, but a good value. No special amenities and certainly not 4-star quality, but acceptable and affordable. Wireless internet worked fine. "Breakfast" left much to be desired.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask scrappy56 about Continental Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Worst hotel I ever stayed in so far. Refused to give refund”
1 of 5 stars Reviewed 29 July 2011

We went to Carlsbad Caverns and needed somewhere to stay because we were exhausted from going to the caverns and walking in the caverns. We tried Motel 6. But they had only one room. We needed two rooms because me and my sisters family were traveling together. This place had 2 rooms next to each other. So we decided to try it out. BIG MISTAKE!!!!! There were roaches and bugs in the room. The carpets were stained all over the place. The room smelled awful. The toilet did not work properly and looked dirty. What a mistake ....They charged me and my sister 80$ dollars...that is a total of 160$ for both rooms for one day... My wife's daughter could not handle the roaches. She freaked out and so we had to leave. When we asked for a refund the frond desk person refund to give us a refund and was rude to me and my family. My wife got very upset. Had to call the police because they refused to give us a refund!!! The police got involved!!! BAD customer service. The police told us it is a civil matter and they could not do anything about it. Told me had to take them to small claims court. Figures ... Had to drive home tired and sleepy... Avoid this place at all cost. You will be throwing your money away and will have a terrible experience.. There is a Super 8 Motel across the street with the same or better prices. Terrible Terrible place to stay..

Room Tip: Dont stay at this hotel.. It is terrible..Dont stay at this hotel ..you have been warned...
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  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ultimate_Trip_79928 about Continental Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
“Continental Inn aka The Dump”
1 of 5 stars Reviewed 1 June 2011

This was the worst hotel EVER. The place was filthy and infested with spiders. A huge spider crawled OUT of the bed when we pulled the sheets back. The carpets were nasty. The sheets were filled with holes. The bathroom looked like it needed to be scrubbed with clorox. Even after driving 9 hours, we decided to not stay in this ...... joint. Front desk was rude...refused to refund our $90.00 ..... that's right...... $90.00. Seriously, we went to another hotel and everyone scrubbed down as soon as we walked in door. Did not want any "bugs" coming with us. DISGUSTING PLACE.

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Continental Inn

  • Continental Hotel Carlsbad
Address: 3820 National Parks Highway, Carlsbad, NM 88220
Price range (per night):* 30 AUD - 51 AUD

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