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Town and Country Resort Hotel: Traveller Reviews

3.0 of 5
500 Hotel Circle North, San Diego, CA 92108
Hotel amenities
Town and Country Resort Hotel
Ranked #102 of 246 hotels in San Diego
3.5 of 5 stars 872 Reviews
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872 reviews from our community

What travellers say about this hotel
  • Very nice(18)
  • Convention center(15)
  • Grounds were beautiful(13)
  • Trellises restaurant(12)
  • Fashion valley mall(11)
  • Royal Palm tower(10)
  • Pati Muklevicz(8)
  • Very clean(6)
  • Great Place(4)
  • Parking lot(3)
Traveller rating
    266
    231
    142
    105
    128
Only show reviews for Family (119) | Couples (99) | Business (493)
Date Rating
Orange Park
Top Contributor
59 reviews 59 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Outstanding Conference Services”
4 of 5 stars Reviewed 8 February 2012

This hotel has a wide variety of units to choose from, whether it be high rise hotel style units or cottages surrounded by greenery and quite patio areas. While the furniture in some of the hotel rooms may need to be upgraded/modernized, it is the outstanding convention services, overall customer service and quality of food that are the highlight of this resort. Mark Yunker, the Convention Services Manager and two of his staff Mercedes and Nikki were most helpful in ensuring that the convention went on without a hitch and that all room were fully prepared to welcome the hotel guests. The food throughout the week was of the highest quality and the wait staff, in particular, Elizabeth Beecham, provided quality service above and beyond the call of duty. The same can be true of each of the bell staff who were extremely pleasant and wiling to go out of their way to provide quality service and transport us to the Lamplight District and to Old Town..

Room Tip: The rooms in the tower have been updated but the cottages offer a tranquil setting to enjoy an eveni...
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RLWOrangePark about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
9 February 2012
Thank you so much for your comments regarding our convention services team, as well as the banquet and bell staff. We do strive to provide the highest level of service to every guest and are pleased that we were able to do so with you. We hope to have the opportunity to service you again in the future.
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Washington, District of Columbia, United States
1 review
1 helpful vote 1 helpful vote
“Convention Services! Thank you!”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

This is my second time at the Resort, both for work conferences (that we were running). We worked very closely with the Convention Services and Banquet staffs and were extremely pleased- I would like to give a special shout-out to Mark Yunker, who went above and beyond to keep our group happy at all times. Moving rooms, making sure we had outdoor heaters, umbrellas on the one rainy day, available 100% of the time. See you again in a couple of years!

Room Tip: Rooms in the 3500 block make you feel like you are in a little town of your own, with lots of trees...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dana F about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
9 February 2012
Thanks for having your event with us this second time, and we also look forward to seeing you again in a couple of years. Your comments will be passed along to Mark and his Convention Services team, as well as to the Banquet team. Again, thanks.
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Sacramento, California
1 review
“Excellent Site & Service for Business Meetings”
5 of 5 stars Reviewed 7 February 2012

I highly recommend for convention planners! I am a novice event coordinator but the T&C staff made me look like a pro. We needed three large meeting rooms with special requests for computer & electric cabling. The pre-planning was done expertly by Jim & staff so when we arrived the set-up was just as we requested. Niki in Conv. Services was very organized & attentive addressing every need ensuring our event was highly successful. Lauren worked with us on catering to stay within our budget. Kristin in Sales provided the detail and expertise to match our needs perfectly. Every employee was friendly and helpful. The property is great for your meeting attendees. Location is ideal for airport pickups within 10 minutes and a tram available to downtown. Hotel rooms are slightly dated but very clean and comfortable. Property offers great outdoor spaces with water fountains, table & chairs, pools in a well groomed garden setting. Great quality and delicious food served at on-site restaurants. Fabulous mall just behind property. Highly Recommended!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MxAnn about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
9 February 2012
Thank you for recommending us to convention planners. The convention business is a large part of our business and our employees have been here a long time so know the business well, many of them in various departments are Certified Meeting Professionals as well. We will pass your comments on to the staff you mentioned and again thank you for taking the time to post your review.
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Monterey, California
1 review
1 helpful vote 1 helpful vote
“Nice Place”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I was on a quick trip and went to the Town & Country. If you've never been there, it would be a pleasant surprise at how beautiful the place is. It's not like going to the usual hotels with just a parking lot and swimming pool. The entire grounds are beautifully landscaped and looks like a tropical resort.

I had lunch poolside at their Trellis' Restaurant. My server was Pati Muklevicz. She was very polite and attentive. The service was excellent as was the food. Two of the managers (Suzie W and Mike P) stopped by and greeted me asking how my stay was going. They too were very nice and well represented the hotel. I felt like a rock star!! The only thing missing was a free lunch!!

My room was neat and clean. My only complaint is a "small" one. The TV was so tiny. My advice to the owners, ditch the armoire and get some bigger size tv's.

All in all, I had a great experience and would highly recommend staying there again.

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carl W about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
7 February 2012
Thank you for your kind comments on our beautiful grounds, and on the service and food at Trellises Garden Grille. Your comments will be passed on to those mentioned in your review. Regarding the television, we are in the process of putting in new flat screen tvs so this should be rectified very soon. We look forward to hosting you again soon.
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San Diego, California, United States
1 review
“Pefect Location”
5 of 5 stars Reviewed 6 February 2012

This hotel is perfectly located in Mission Valley with easy access to the malls and the trolleys that take you anywhere in San Diego. We stayed there for a couple nights for a short getaway and it was a good choice. We stayed in a tower room, which was spacious and clean, the restaurants had a wide array of choices and were reasonably priced. The gardens and pool areas were immaculately maintained and created a very relaxed and enjoyable atmosphere. I would definitely go back

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JoshPatz about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
6 February 2012
Thank you for your review about your stay. We are so pleased that you enjoyed your visit with us and the easy accessibility to various places in San Diego. We look forward to having you with us again in the future.
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Additional Information about Town and Country Resort Hotel

  • Town And Country Hotel
  • Hotel Town And Country
  • Town Country Resort San Diego
Address: 500 Hotel Circle North, San Diego, CA 92108
Price range (per night):* 133 AUD - 235 AUD

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Town and Country Resort Hotel
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