We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Island Palms Hotel & Marina: Traveller Reviews

3.0 of 5
2051 Shelter Island Drive, San Diego, CA 92106
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS Island Palms Hotel & Marina
Ranked #22 of 246 hotels in San Diego
4.5 of 5 stars 770 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

770 reviews from our community

What travellers say about this hotel
  • Casa del(23)
  • Very nice(22)
  • FREE parking(17)
  • Hot tub(15)
  • Old town(12)
  • Sea World(11)
  • Pool area(10)
  • Blue Wave(10)
  • Friendly and helpful(9)
  • Flat screen TV(5)
Traveller rating
    404
    254
    75
    26
    11
Only show reviews for Family (253) | Couples (288) | Business (47)
Date Rating
Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Great Stay Overall”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

We stayed here for 4 nights at the end of our California vacation. I thought the location was great, beautiful area, close enough to all attractions and amenities but still feel like you are far far away from the hustle of the city. We loved our room, free parking, LOVED the pool and hot tub and check in and out was very quick.
Our only complaint was on a second last day, maintenance came in our room while we were out which we didn't know about and they switched all the light switched to sensors and after that, we couldn't keep our bathroom light on no matter what we did. After 10 seconds, it would go out, even if you manually turned the light on. It was super annoying but since we had one night left, we said nothing and mentioned it at check out with not much in the way of a response other than they had several issues.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by smmcisaa for San Diego
Ask smmcisaa about BEST WESTERN PLUS Island Palms Hotel & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Top Contributor
81 reviews 81 reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
“Nice Waterfront Hotel”
4 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

We stayed at the Best Western Island Palms prior to a cruise. The hotel is older, but well maintained, it is quite well located for local restaurants and also day trips. The landscaping is well done and the Food and Beverage are very good. The pool is interesting because of its shape and hot tub is not too hot. The staff are very nice and we will stay there again when in San Diego.

Room Tip: Get a first floor king.
See more room tips
  • Stayed March 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BruceWyder about BEST WESTERN PLUS Island Palms Hotel & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A teriffic hotel - highly recommended”
5 of 5 stars Reviewed 11 February 2012

We had a great time at this hotel. The rooms were very comfotable, they had a good restaurant, and we enjoyed breakfast each morning (which was included in the price) overlooking the marina and the pool. We would recommend this hotel to anyone staying in the San Diego area. We would have no hesitation in returning there if we were in that neck of the woods again.

there were also other good restaurants within walking distance, and plenty of free parking.

Room Tip: We stayed twice, once at the beginning of our holiday, and once at the end. On each occasion we ha...
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by janchase for San Diego
Ask janchase about BEST WESTERN PLUS Island Palms Hotel & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Top Contributor
50 reviews 50 reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
“great place to stay but some reservations”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We stayed in the Casa Marina building on the 2nd floor for three nights with a fantastic view of the marina, just wonderful, it has a Hawaiian feel. Pros: The room was fresh and well furnished, comfy bed and pillows, good coffee machine. Housekeeping was meticulous, reception staff were friendly and helpful, lovely breakfast with charming staff at the restaurant, good fitness centre, perfect location to go for a run in the morning. Good parking.

Cons: We ended up buying earplugs because of an invasive hum all night, we did not need to use our airconditioner, the fridge had some noise, but this noise sounded like a compressor. The TV reverted to closed captioning at each start up, we had maintenance up to sort it out but it continued! It took several steps to get to get to regular TV stations, scrolling through pay movie channels etc. Bathroom seemed to lack any ventilation. Having said all of this it is a great place to stay, the pros outweigh the cons :-)

Room Tip: make sure you are not near the mysterious compressor noise, ask for 2nd floor Casa Marina bldg on th...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask albertst about BEST WESTERN PLUS Island Palms Hotel & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Splendid Home Base for San Diego Adventures”
4 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

I booked this car/hotel package on Hotwire, so I can't really comment on the hotel's rates, but overall, since it was during the off-season, prices seemed much more reasonable. Upon arrival, I found out that we had been assigned to a ground floor unit a few steps away from the main lobby. I'm pretty bad with spatial intelligence, so it took the front desk receptionist several attempts to explain the hotel's layout to me. Apparently, all the rooms were in adjacent 2-story structures to the check-in area, separate "condo-like" units that are completely self-contained (i.e., there is no common hallway). I found it interesting that the units had a small, gated patio in front (see photos). Although I didn't use it myself, my neighbors spent a good deal of time outside smoking and discussing their exploits.

The interior of the room itself was as expected--bed, TV, and bathroom. There was no tub (if that's what you are looking for), but the overall floor plan was sufficient for two people (maybe three). An air conditioning unit was available, but I opted to turn on the ceiling fan instead to circulate the air. There was also an in-room safe you could store stuff in by entering your own 4-digit code. I felt that the room was clean and comfortable. A microwave and mini-fridge were also available.

The only issue I had was with the noise that would occasionally seep in from next door. I don't know if this was because my neighbors were unusually rowdy, their sleeping patterns diverged significantly from mine, or if the walls were flimsy, but late in the evening, and even up to 3 in the morning or thereabouts, I would hear banging sounds and laughter from time to time. When they were sitting outside in their patio area, I could hear chunks of the conversation, so perhaps they were practicing oration. Whatever the case, this was only a minor irritant. Passing traffic is barely audible, but you may hear the sounds of passersby on the way back to their rooms.

The hotel itself is located on a strip of land (can't tell if it is a natural or man-made peninsula) that is accessible via the main stretch of road called Shelter Island Drive. As a result, the location is somewhat out of the way if you are looking to be in the city proper itself, but I actually enjoyed having free parking (abundant) and relative peacefulness after a full day's worth of activities. That being said, you will NOT be stranded in the middle of nowhere--everything is a reasonable drive away. Directly in front of the unit is a stretch of park where I encountered many joggers and other vacationers. You can also see the airport from that vantage point (approx. 10 min. drive). Behind the unit is a marina. There are a LOT of boats moored here (see photo).

I think I've covered pretty much everything. Bottom line: if you don't mind straying a little from the city, what you have here is a nice place to recoup from your adventures and plot your next course of action. Of course, this all assumes you will be renting a car because taking a taxi from here would get ridiculously expensive really quickly. Hope this helps with your decision. Happy trails!

Room Tip: It would probably be quieter to get a room facing the marina instead of Shelter Island Road.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask wanderingoutoftowner about BEST WESTERN PLUS Island Palms Hotel & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN PLUS Island Palms Hotel & Marina also viewed

Pacific Terrace Hotel
4.5 of 5 stars 833 Reviews
San Diego, CA
Show Prices ABS:HotelCheckRates-d112273?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Old Town Inn
4.5 of 5 stars 741 Reviews
San Diego, CA
Show Prices ABS:HotelCheckRates-d80255?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Courtyard by Marriott San Diego Airport/Liberty Station
Show Prices ABS:HotelCheckRates-d1027494?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 246 hotels in San Diego, ranked by popularity »

Been to BEST WESTERN PLUS Island Palms Hotel & Marina? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

  • Best Western San Diego
  • San Diego Best Western
Address: 2051 Shelter Island Drive, San Diego, CA 92106
Price range (per night):* 142 AUD - 261 AUD

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Island Palms Hotel & Marina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Island Palms Hotel & Marina
Show the lowest price for this hotel (from our partners)
Show Prices