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Hard Rock Hotel San Diego: Traveller Reviews

4.0 of 5
207 5th Avenue, San Diego, CA 92101
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Hard Rock Hotel San Diego
Ranked #17 of 246 hotels in San Diego
4.5 of 5 stars 967 Reviews
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967 reviews from our community

What travellers say about this hotel
  • Convention center(43)
  • Gaslamp district(31)
  • Great time(27)
  • Mary Jane(25)
  • Very friendly(23)
  • Gas lamp(20)
  • Room service(20)
  • Pool area(11)
  • Flat screen TV(6)
  • Would not recommend(6)
Traveller rating
    634
    169
    65
    48
    51
Only show reviews for Family (80) | Couples (268) | Business (330)
Date Rating
San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
“Love All Serve All”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

The Hard Rock Cafe is known for their value of "Love All Serve All", and we totally got this treatment when we stayed there over SuperBowl Weekend for my husband's 30th birthday. To start off with a bang, a week before our arrival, the concierge reached out to see if he could do anything before we arrived, and he came up with the suggestion of chocolate cake and champagne awaiting us upon arrival. That was a big hit with my husband!
When we got there, I was a little worried because it was Friday night, and the bar was superloud, with lots of partiers (which me and my husband are not). At the front desk, I asked if we could have a quiet room, and our attendant said "I'll do better than that - I'll upgrade you to a suite!"
The room was beautiful, we were able to sleep just fine, and enjoy an awesome weekend in San Diego. Don't worry if you think the Hard Rock Hotel might be too loud for you - these guys take care of you, because they "love all, serve all"...definitely go have a birthday weekend there!

Room Tip: Ask in advance to be in a room away from a bar if you want quiet. They help you if they know what ki...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Samantha S about Hard Rock Hotel San Diego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Guest Relations Manager at Hard Rock Hotel San Diego, responded to this review
9 February 2012
Thank you so much for the awesome review. We really will do anything to make your stay better than ever! Plans to come back next year?
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providence
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
37 helpful votes 37 helpful votes
“For Business....Things to Know”
5 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

I stayed there for almost a week. I was there for a conference at the Convention Center. The Hard Rock is located directly across the street from it. It could not have been more convenient.

The hotel is in excellent shape. The maintenance crew does an excellent job of keeping up with things.

Check in was a breeze. *****However, make sure you understand their resort fee policy (apprx. $17 per day). Apparently this fee is added to your room charges depending upon which method/portal that is used to make your reservation. My understanding is that the fee covers your internet and local calls. If you need to use a computer, the Business Center in the hotel has 4 available for use for no additional fee. There is also a printer available.

Rooms: I stayed in single queen bed layout. It was a decent sized room with a huge bathroom. The bed was comfortable but nothing extraordinary. The pillows were okay too.
The shower has a rain head spray fixture and a wall spray fixture. You can control the flow to them as you prefer. The water pressure was great and the water hot. I LOVED THE SHOWER!!! I did not want to get out.

Room Location: There are some complaints about noise posted by some reviewers. ****Things to know: The quieter rooms are located along the outside perimeter of the hotel along 6th and K streets. The rooms that are even numbered are located along those streets. THE EXCEPTION - rooms that are even numbered starting with 00 -22 (I think} are located along the street for the front lobby and nightclub. Those are definitely louder ( friends stayed in those rooms and related this to me}
The odd number rooms face the pool area and 5th street. They tend to be louder.

Staff: I can say without exception that every staff member I encountered was friendly and professional. All seemed to be young and interested in making sure my stay was an enjoyable one.

Food: I ate several meals Mary Jane's. Most were for breakfast, with one Happy Hour visit. The service was quick and the food was not your typical food service dreck. Quality ingredients, fresh squeezed orange juice and Star Bucks coffee. MY ONE complaint: they did not have Light Cream for the coffee, which I prefer. I settled for the half and half.

Overall: I feel the hotel is geared to a younger progressive clientele. That being said, there people of all ages staying there. Please don't go there thinking it will be a Ritz/Hilton vibe. There is no Muzak on the elevators. There is a steady stream of rock music played through out the hotel. The Hard Rock reminded me of a W Hotel only better.

Please feel free to contact me with specific questions....Happy Travels to You All

Room Tip: Get an even number room along 6th or K street.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amanda H, Guest Relations Manager at Hard Rock Hotel San Diego, responded to this review
9 February 2012
Wow, love the detail. Thank you so much for sharing your experience on TripAdvisor. We’re so glad you enjoyed your week with us!
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Kiel, Germany
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
“Great, modern hotel!”
5 of 5 stars Reviewed 4 February 2012

The hotel was outstanding! Modern and chic interior and great location right at the Gaslamp district.
We would always recommend the hotel!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Guest Relations Manager at Hard Rock Hotel San Diego, responded to this review
9 February 2012
Thank you! See you soon.
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great!”
5 of 5 stars Reviewed 2 February 2012

Great Staff, Great Design, Great Location. We'll be back!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lmirabella about Hard Rock Hotel San Diego
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Amanda H, Guest Relations Manager at Hard Rock Hotel San Diego, responded to this review
9 February 2012
Hopefully soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tijuana, Baja California Sur, Mexico
Reviewer
3 reviews 3 reviews
“YES, It rocks!”
5 of 5 stars Reviewed 2 February 2012

I love this place. The San Diego Hard Rock has the best crew around! They make everything easy and are always helpful. They go out of their way to make you feel like a rock star---they really want you to feel special from the minute you arrive until the minute you leave...the valet parking dude even asked us if we needed directions as he handed over our car as we were leaving.

Nothing beats a late breakfast at Mary Jane's with Bloody Marys and a $5 can of whipped cream...it's become a tradition with me and my peeps.

They really do try to make everything fun.

Room Tip: The rooms on the higher floors have balconies which is really nice.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by AnnaEsMuy for San Diego
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda H, Guest Relations Manager at Hard Rock Hotel San Diego, responded to this review
9 February 2012
We love you! Thanks for the great review.
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Additional Information about Hard Rock Hotel San Diego

  • Hard Rock San Diego
  • San Diego Hard Rock
Address: 207 5th Avenue, San Diego, CA 92101
Price range (per night):* 196 AUD - 448 AUD

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