Being away from home and the ones you love for nearly a month isn't most peoples idea of a good time. I for one was non too please about the idea. However after my experience in this hotel, I must say if I ever had to spend that much time away from home again, I couldn't think of a better place to stay. The facility was very nice, but what really impressed me most was the staff. This is not to say everything was perfect during my stay, but no matter what happened all my issues were resolved quickly, and with courtesy. Furthermore I never once saw anyone not smile or offer to assist me in anything I needed. Again I was very impressed with Ben, Don, Gemma, Alina, Cesar, Deborah, Corina, Emory, Latoya, Chris, Francisco, and Frankie who are just a few of the names that I could remember, and of course there were more.
Ask for a room on the inside towards the pool with a balcony.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travel for you road warriors is not as glamerous as it sounds for the rest of us that usually do it for fun. Being away from home, familiar surroundings, family, and friends is tough. Our team understands this and that's why we do our darndest to make you comfortable. I am very proud that we achieved this in your case and can't thank you enough for recognizing the many friendly people we have working at our hotel.
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Many thanks for the confidence in our hotel and team. We are looking forward to welcoming you back whenever your travels require.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC