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Hotel Indigo San Diego Gaslamp Quarter: Traveller Reviews

3.5 of 5
509 9th Avenue, San Diego, CA 92101
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Hotel Indigo San Diego Gaslamp Quarter
Ranked #11 of 246 hotels in San Diego
4.5 of 5 stars 582 Reviews
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582 reviews from our community

What travellers say about this hotel
  • Petco Park(39)
  • Convention center(18)
  • Very nice(14)
  • Valet parking(13)
  • Friendly and helpful(12)
  • Hardwood floors(12)
  • Would definitely stay(11)
  • Flat screen TV(7)
  • Front desk staff(7)
  • Rooftop bar(6)
Traveller rating
    401
    119
    37
    11
    14
Only show reviews for Family (50) | Couples (243) | Business (152)
Date Rating
Washington DC
Senior Contributor
36 reviews 36 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Awesome hotel in a great location!”
5 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

I really enjoyed our stay at Hotel Indigo. When we arrived and during our stay, we were not disappointed once. The lobby is very stylish and inviting, and the service was excellent. We were always greeted with friendly smiles by any of the staff members. Our room was wonderful! I love the wood floors, and everything was immaculate. I didn't see spots on the sheets or on the walls. Being so clean, I felt at home and comfortable immediately. There's free wifi in the room, so that was very helpful as I worked from the hotel.

The hotel is located walking distance to many shops and restaurants. In fact, if you're in town during baseball season, you are 2 blocks from the stadium.

There is a full service restaurant downstairs which we never ate at but we did visit a cafe about 3 blocks away called Cafe Chloe. What a gem! Definitely go there for lunch or breakfast. The food was great! They do server dinner as well but we didn't have dinner there.

If you're looking for a massage or facial, Urban Calm, which is across from Cafe Chloe provides wonderful spa services.

Enjoy your stay in San Diego!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Azzurri06 for San Diego
Ask Azzurri06 about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo San Diego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
22 February 2012
Azzurri06,

We are so glad to see a review like yours! We strive for each of our guest experiences to be like yours & appreciate that you mentioned so many aspects that we work so hard to prefect. We want all guests to get the sense of home that you did during your stay & are so glad our passionate & inviting staff was able to make that happen for you. Thank you again for taking the time to write a review. We look forward to seeing you in the future!
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Vancouver
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Good Gaslamp Location”
4 of 5 stars Reviewed 13 February 2012

I title the review "Good Gaslamp Location" because it is close enough to walk to the Gaslamp District but far enough way to not hear any of the noise from the revelers.
We stayed three nights at the beginning of February and enjoyed the hotel stay. The staff always had a hello or welcome back for you and always asked if they could help us out with direction or restaurant suggestions. Usually the suggestion was followed with a discount card for a drink or appetizer at the particular restaurant.
We went out for our breakfasts most days as we wanted to try something different each day but the one day we had breakfast in the hotel we felt that the food was good and the value was also good.
There is a nice outdoor patio on the ninth floor that you can get a drink at while enjoying the city view.
Only problem we had was the coffee machine in the room would not work. Mentioned it to the desk and they said it would be changed. Next morning machine still did not work. Don't know what happened there. We mentioned it again at our check out so hopefully the next guest will be able to make a coffee on their first morning.
Would definitely stay at this hotel again.

Room Tip: My "pet peeve" with all downtown hotels in just about any city is the same here. What I fe...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Ghostkeeper about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo San Diego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
22 February 2012
Ghostkeeper,

Thank you so much for writing a review of your stay! We’re so glad to see you enjoy our location within the Gaslamp District. As you said, we’re in very close walking distance to all the great shopping & restaurants it has to offer but our distance also helps us cut down on the noise. We appreciate your compliments of our staff & restaurant as well. We hope to take you up on your offer to come back again soon!
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Hoboken, New Jersey
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“beautiful hotel in a great location!”
5 of 5 stars Reviewed 12 February 2012

wow. we stayed at the hotel indigo in san diego and absolutely loved it! you can't beat the location. you walk out the lobbys' front door, look to your left, and you're practically staring at petco park. the hotel is easily within walking distance of so many great places in the gaslamp district. and if you have a car, it's only a 5 minute drive onto the island of coronado (please make sure you go to the brunch at hotel del coronado!). the hotel room we had was really nice, with a REALLY comfortable bed. we had a beautiful walk-in shower complete with a teak seat. the hotel has all the amenities you would expect and they go out of their way to please you. i highly suggest this place if you're staying in the gaslamp district.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Decepticon75 about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo San Diego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
13 February 2012
mstrctrlprgm,

We are so happy to see a review like yours! Our location within close walking distance of the Gaslamp District is great for exploring all of the shops & restaurants it has to offer. We are glad to hear you also enjoyed the different aspects of your room like the comfortable beds & large walk in showers. We appreciate you suggesting our location to others & hope you come back to stay with us as well!
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Southern California
1 review
“Hip and friendly!”
5 of 5 stars Reviewed 12 February 2012

I don't usually write reviews that are too positive but I was so delighted with my stay at the Indigo hotel I thought that this would be a way to repay the great service I received from their staff. The hotel is super clean (rooms and lobby) and the staff is very friendly (checking in and out with a smile). We never visited the bar upstairs but the one in the lobby was friendly and the food was pretty good. The hotel is located close to all the action, so, there is a lot to do (try the Knotty Barrel down the street for a great beer). I wish I had some complaints but between the girls who checked us out to Darren's funny accent (I think Scottish) I had a great stay. The next time I roll into San Diego I will definitely stay at the Indigo.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Terarl about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo San Diego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
13 February 2012
Terarl,

The title of your review is exactly what we strive for from every guest! Thank you for taking the time to write a review, especially since it’s so positive. We will make sure to pass your compliments along to the Front Desk staff & Darren specifically! We know they’ll be thrilled. Hopefully next time you come you can visit our Level 9 terrace!
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Somerset, UK
Top Contributor
173 reviews 173 reviews
Reviews in 145 cities Reviews in 145 cities
334 helpful votes 334 helpful votes
“Great place to stay in downtown San Diego”
4 of 5 stars Reviewed 10 February 2012

This is a really nice hotel located a few blocks from the Gaslight District. It is sophisticated and well furnished. The staff are great and there is a good bar terrace on the ninth floor.

I had few complaints. The valet parking is now $38 per night and it is in a rather 'seedy' area - check out the Heritage Hotel next door! Although not a criticism, it is a large hotel and does not have the intimate ambiance of other Indigos I have stayed in.

We spent our evenings eating and drinking in the Gaslight District where there is lots of choice at all prices, although if you want to get into the top restaurants you will need to book on Friday and Saturday nights.

We liked this hotel and will stay again when next in town.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SpineyNorman about Hotel Indigo San Diego Gaslamp Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo San Diego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review
13 February 2012
SpineyNorman,

Thank you for your review! We are happy to see your comments about our great staff as well as our Level 9 terrace bar. We also have a beautiful bar downstairs in our Table 509 restaurant to try out as well. We’re glad to see you would join us again & hope to take you up on that next time you’re in San Diego!
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Additional Information about Hotel Indigo San Diego Gaslamp Quarter

  • Hotel Indigo San Diego
  • San Diego Hotel Indigo
Address: 509 9th Avenue, San Diego, CA 92101
Price range (per night):* 162 AUD - 394 AUD

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