Booked through the American Express fine hotel program for a business trip, and this turned out to be an outstanding choice.
It is an older property, but all parts of the hotel are recently renovated, look new, and are incredibly well maintained. The lobby and common areas are very nice, and the details in the room are excellent. The size of the room may not be tremendous, but that is expected in a Northeast City.
One of the most polite, professional, and effective staff I have encountered in any hotel worldwide. Very convenient to South Station and the business district, and I suspect other tourist destinations as well. I have stayed at 5 or so other nice hotels in Boston and this was by far the best.
I will note that my dining experience in three different sites was not overwhelming. Food service was somewhat slow, and the food at Meritage was not exceptional. But that should not detract from the hotel itself,
Room Tip: Harbor views are beautiful.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
The outstanding waterfront location of the Boston Harbor Hotel at Rowes Wharf is a favorite among many of our guests, and we’re thrilled that you enjoyed it also. Thank you for your kind words regarding our staff and we appreciate your generous acknowledgement of them in your review. We look forward to welcoming you back very soon and feel privileged to be considered one of your favorite places to stay. Until that time, we wish you well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC