This hotel was booked after BookIT.com cancelled the 3 times confirmed reservation with hotel Buckminister at really good price. The cancellation came less than 3 days before my departure for Boston. Although BookIT.com placed me in an impossible situation, they refused to adjust $150 in charges due to THEIR cancellation of the room that could not be cancelled according to their own policies. In fact, having wasted around 20 hrs of my time, they simply stopped answering my emails. Have never received the name and fax number of their CEO. No answer to my question as of why they advertised Hotel 140 as a 3 star hotel with outrageous daily rates. So, one suggestion I have is that you do not book anything via that despicable web site
As for the Hotel 140, it is a no star hotel, masquerading as a 3 star boutique hotel. It is located on a few floors of the YWCA building, in the very heart of Boston, seconds away from Copley Square. The location is unbeatable. The rest leaves much to be desired. Some of the rooms are quite adequate, while other have no closets or bedside tables, or anything other than a bed. The bathrooms are nice and clean and look like they have been recently remodeled. There are working telephones, small coffeemakers, some rooms have small refrigerators. WI-FI works well. The halls and elevators are singularly unpleasant.
The building has a few floors for low income housing and 3 floors they call "hotel 140".
The laundry machines and snack/drink machines are located at the 5-th floor - the low income housing residences, with predictable consequences - strange looking and acting persons, unpleasant smells, not clean machines. Nothing wrong with any of this, except for the fact of a clearly intended deception. It is no 3 star boutique hotel.
The elevators are working poorly, because they require the room key card. So, going from the 8-th floor to the 5-th floor is a never ending problem.The keys get demagnetized. The "hotel" has no bell boys - one front desk person operates the Hotel floors and the YWCA resident floors.The "hotel" provides NO services. They promise quarters and detergent for the laundry, but do not deliver even that. THREE DAYS in a raw - no quarters, no detergent, promises to have everything the next day, nothing the next day, no apologies. The "restaurant" on the first floor is a take out sandwich place with AWFUL food, overpriced 25 times over, and AWFUL service.
The "hotel" advertises their "unique" rooms, whose uniqueness consists in the presence or absence of mirrors, closets,and the space. My first room was a pencil box size and had no closet and no place to put clothes. It had no space around the double bed. AND IT WAS IMPOSSIBLY HOT. The second room was quite OK. but certainly had nothing to do with a 3 star hotel.
Some of the staff are more helpful than others.Israel was very helpful. If you need any help, look for the Property Manager or the Hotel Manager, try to bypass the floor/Assistant manager. .
It is OK to stay there for a 1-3 nights, if you get an OK rate for a normal size room, and if you do not have to go to the 5-th floor. Do not eat in that "restaurant" at the 1-st floor, if you do not want to get sick, as I did on the day of my flight.
THEIR RATES ARE SIMPLY OUTRAGEOUS FOR MIXED HOUSING "HOTEL". THAT CANNOT HAVE ANY STARS.
The location is very good, of course. And the rooms themselves are very clean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 April 2012
Dear Miss MovingtoEquador,
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Thank you for taking time to review Hotel 140 and 40 Berkeley on TripAdvisor.
I am sorry to hear that BookIt.com, which is a completely separate 3rd party vendor, experienced some confusion with your stay. That having been said, we are delighted we were able to help accommodate part of your stay, especially during such a busy time in Boston when most hotels had been booked well in advance. Please let me know if you would like me to reach out to Bookit.com on your behalf. I believe you already have my email address from our communication.
We are proud of our Trip Advisor Star rating, which is produced by Expedia and not manipulated by the Hotel at all. We also JUST received our AAA Star rating for 2012. These ratings are standardized across the US and based on anything from amenities to rates to square footage of guest rooms to guest reviews. Also included in the Star-Rating is that each room has some storage options for clothing, all rooms have refrigerators and coffee makers and the excellent security provided by needing your guest room key to operate the elevator.
I am delighted that you enjoyed us so much that you wanted to extend your visit with us. I am so sorry were completely sold out, as we truly would have loved to accommodate your entire visit to Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC