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The Langham, Boston: Traveller Reviews

4.5 of 5
250 Franklin St, Boston, MA 02110
Hotel amenities
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The Langham, Boston
Ranked #17 of 73 hotels in Boston
4.5 of 5 stars 512 Reviews
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512 reviews from our community

What travellers say about this hotel
  • Financial district(14)
  • Langham hotel(13)
  • Very nice(13)
  • Quincy Market(11)
  • North end(7)
  • Post Office Square(5)
  • Flat screen TV(3)
Traveller rating
    265
    169
    44
    19
    15
Only show reviews for Family (68) | Couples (197) | Business (99)
Date Rating
springfield, MA
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Elegant lobby, top-notch service”
5 of 5 stars Reviewed 9 February 2012

In the heart of the business district, The Langham was quiet when we arrived on Saturday. We were greeted by the doorman, desk staff and concierge and on our way to our room in moments. Our seventh floor room faced the street and was near the elevator but was quiet and convenient. The bed (king) was comfortable, the linens and towels immaculate. The bathroom was small, but there was plenty of hot water and good courtesy toiletries. There is so much to do in the area, we did not take advantage of the hotel's many amenities, but spent our time out and about. Boston driving and parking is the pits; use the valet parking- reasonable, safe, quick, courteous. Special kudos to Lincoln, the concierge who offered excellent suggestions and directions.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
“A proper 5 star hotel”
5 of 5 stars Reviewed 9 February 2012

A good humored doorman and a very friendly and efficient check-in get things off to an excellent start. The attention to detail is everywhere evident in this venerable and stylish hotel. My huge room was tastefully although perhaps for some rather austerely furnished but everything is perfectly maintained. Well stocked mini-bar, decent coffee maker, top of the range hair-dryer, five huge fluffy towels and luxurious bath robes. I returned after dinner to find that my clothes had been carefully folded and stored by the maid. The bar is an extraordinary architectural feat and must be visited even if you are not a drinker. The waitresses are very friendly, the martinis huge, and the snacks imaginative. The breakfast in the Cafe in the morning is one of the best I have had in a hotel in the US. And all this comes at a very reasonable price given the quality, I paid USD190. This hotel provides a really excellent service in a formal setting while managing to remain friendly and relaxed. Highly recommended.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tlbos, General Manager at The Langham, Boston, responded to this review
17 February 2012
Dear DMF3758,
I would like to thank you for writing such a complimentary review of your stay at The Langham, Boston. I am pleased that you found our staff, services, and hotel outlets agreeable during your time with us. It is our goal to provide each guest with the best hotel experience possible; be it from the genuine service of our staff, our BOND bar drink selection, or our delicious breakfasts in Café Fleuri. Thank you once again, and I hope you will return to The Langham the next time you are in Boston!
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Edinburgh, United Kingdom
1 review
“i know its going to be great !”
5 of 5 stars Reviewed 8 February 2012

my wife and my brother are going in May to the Langham we will have been married 44 years
and we just know the hotel will be great as we all stayed in the Langham in Hong Kong
a couple of years ago and it was a fantastic experience .cant wait to get there.

  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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capecod
Senior Contributor
39 reviews 39 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Outstanding Stay”
5 of 5 stars Reviewed 31 January 2012

We were celebrating our 40th wedding Anniv . The staff at the front desk went out of their way in making our stay a special night to remember . 1st they offered us a free They provided us with special touches of wine & strawberries along with turn down service with chocolates & 2 single roses waiting on our pillows when we returned from dinner . It was so very special & something we didn't expect , It made our night & stay at the Langham an unforgettable one !!! Thank you all . We will be definitely be sharing this royal treatment with others what a great place the Langham Hotel Boston is

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Great Hotel & Perfect Location for my needs”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I stayed at the Langham Boston for a business trip that I took to Boston and both the hotel and the location were perfect for my needs. The airport was a short cab ride away and since the hotel is in the Financial District the location was perfect for me. That being said, I did walk the Freedom Trail in the evening and it was very convenient to pick up from the hotel. Boston is a very small big city so nothing is too far away from this hotel.
As for the room itself; the standard room was a nice size and would have easily accommodated travel with my wife and son if they were with me on the trip. The bed was very comfortable and the water in the bathroom was great. The pressure was great and the water got hot very quickly which is all I need and unexpected especially with an older building.
The restaurant in the hotel (Café Fleuri) was a bit expensive but the food was really good (try the mac n’ cheese with lobster) and the bar (Bond) had a great ambiance, especially since it’s the old Federal Reserve.
Overall this is a great hotel and I look forward to my next business stay in Boston when I’ll be staying here again.

Room Tip: I had an interior room and the view of of the inner garden and the pool, but I should have requested...
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tlbos, General Manager at The Langham, Boston, responded to this review
6 February 2012
Dear JPDucks,
We are very please that you chose The Langham for your recent trip to Boston, and would like to thank you for your kind review. We pride ourselves on providing the best customer service possible, and we are thrilled to see that you were pleased with the service you received. It may interest you to know that once our Lobby Renovation is complete, the hotel will be fitted with a lobby lounge & champagne bar. This new area will be a place where our guests can go for relaxing drinks or light meals throughout the day. Thank you again, and we do hope you will choose The Langham, Boston on your next trip to the city!
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Additional Information about The Langham, Boston

  • The Langham Boston
  • Langham Hotel Boston
Address: 250 Franklin St, Boston, MA 02110
Price range (per night):* 273 AUD - 492 AUD

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