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Hotel Indigo Asheville Downtown: Traveller Reviews

3.5 of 5
151 Haywood Street, Asheville, NC 28801
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Hotel Indigo Asheville Downtown
Ranked #6 of 58 hotels in Asheville
4.5 of 5 stars 413 Reviews
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413 reviews from our community

What travellers say about this hotel
  • Corner room(13)
  • Great location(11)
  • Grove Arcade(11)
  • Very nice(9)
  • Hardwood floors(8)
  • Would definitely stay(8)
  • Short walk(7)
  • Tupelo Honey(7)
  • Traffic noise(6)
  • Friendly and helpful(6)
Traveller rating
    261
    106
    28
    9
    9
Only show reviews for Family (49) | Couples (233) | Business (30)
Date Rating
Charlotte, NC
Top Contributor
81 reviews 81 reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
“Great experience; highly recommend for downtown visit”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

The staff at this hotel blew me away by going above and beyond to look after us (although we are only a one night stay). The concierge called in advance of our stay and helped us make our plans. The staff made up a display (treat with card & balloons!) in our room to help make our anniversary special. The first thing i noticed when I entered the room was it was so clean it looked as if no one had ever stayed in there before us. Dark hardwoods without as much as a spec of fuzz! We were very impressed that the rooms included mini Keurig coffee machines and AVEDA bath/hair care products. Bed comfort and linens were Heavenly. Liked that the rooms are very open and contemporary.
Right off the lobby is a coffee/breakfast bar that we did not eat at but I saw other guests eating what looked like very nice omelets.
To those of you that are noise sensitive, just be aware that the hotel is located right off the interstate at the beginning of downtown area. I was not personally bothered by it, but that's life in the city. This hotel is very convenient to downtown. Would definitely recommend. Great service, beautiful hotel, good value.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara Kulwiec, General Manager at Hotel Indigo Asheville Downtown, responded to this review
13 February 2012
Thank you so very much for your wonderful review. We are so happy you enjoyed your stay and we could help make your anniversary more memorable. Please come visit us again soon!
Warm regards,
Barbara Kulwiec
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Great place”
5 of 5 stars Reviewed 4 February 2012 via mobile

Went for a concert at the Orange Peel and it was with in walking distance which was perfect. All the staff we encountered we're very pleasant and helpful. Accommodations were clean, comforting and in great condition. The view was fantastic from the 9th floor. Breakfast was excellent and worth buying the package ahead. First time to Asheville and hopefully won't be the last!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara Kulwiec, General Manager at Hotel Indigo Asheville Downtown, responded to this review
13 February 2012
Thank you so much for your kind words- we are so happy your enjoyed your stay! Please come visit our award winning hotel again soon.
Best wishes,
Barbara Kulwiec
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Charlotte, NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Wonderful Winter Escape”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Short And Sweet:

The Good
Wonderful and well appointed room
Keurig Coffee Brewer in the room
Comfy bed
Location to downtown attractions
Incredible omelettes downstairs
Well equipped workout center

The Bad
Huge shower with only 1 showerhead
Dusty headboard

The bads are very minor and I point out the dust only because the rest was so spotless. Someone needs to run a Swiffer over top of the headboard, that's all. And shower was nice, but for its size, it needs more than a single lowflow showerhead.

I would highly recommend this hotel and would return again. I wish we were there more than a single night!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara Kulwiec, General Manager at Hotel Indigo Asheville Downtown, responded to this review
13 February 2012
Thank you so much for your review! Glad you enjoyed your stay. Sorry about the dusty headboard- we'll get right on this. hope to see you again soon!
Best wishes,
Barbara Kulwiec
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Hospitality”
5 of 5 stars Reviewed 30 January 2012

I would highly recommend this hotel. We only stayed one night because of driving through. I was greeted with a bottle of water from my trip. Very secure parking garage. Rooms were immaculate. Did not eat at the hotel because there are too many places to sample in the area. Only gripe was took 5 minutes for hot water to begin out of shower and sink. I will be staying again in May for my anniversary. The area downtown is awesome! Can't wait to stay again.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask debwhite20 about Hotel Indigo Asheville Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara Kulwiec, General Manager at Hotel Indigo Asheville Downtown, responded to this review
1 February 2012
Thank you so much for taking the time to review us on trip advisor. We are delighted you enjoyed your stay with us and are looking forward to your return trip for your anniversary. Please be sure to contact Jamie Bratcher, our concierge ahead of time. We love to make these occassions very special!
Warm regards,
Barbara Kulwiec
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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
“Great Hotel for the Price”
4 of 5 stars Reviewed 30 January 2012

I was pleasantly surprised the first time i stayed at Hotel Indigo. I was even more surprised that it was a Holiday Inn property. I get a discounted rate because of where i work when in Asheville, and its the same if not cheaper than many major chains like Double Tree or Hampton.
To me, the HI is similar to a W, but at a much more affordable price.

Excellent location to downtown and all that Asheville has to offer. There are so many great places to eat in Asheville, but if for some reason you cant leave the hotel, the food ive had there is actually very good.

Room Tip: Ask for a corner room on a high floor to avoid noise.
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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask NicWill about Hotel Indigo Asheville Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara Kulwiec, General Manager at Hotel Indigo Asheville Downtown, responded to this review
1 February 2012
Thank you so much for your review! We are very happy you enjoyed your stay and hope to serve you again soon!
Warm regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Indigo Asheville Downtown

151 Haywood Street, Asheville, NC 28801
Price range (per night):* 166 AUD - 322 AUD

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