In a crazy city this was a piece of heaven. It was stepping back in time to a Victorian era filled with gracious service and elegance with the modern convenience of wifi. I loved my room - I almost expected to see a butler step in!

Von at the front desk anticipated my needs even before I thought to ask - he even printed my boarding pass for me - such a delightful young man. The bell man would not take a tip! This place was amazing.

It was pristine clean. I loved it.

Old style charm with all the conveniences. We arrived early. Our room was cleaned & made available to us with only a 20 minute wait. We slept great with no distracting noise from other guests or outside noise. The hotel is close to the wharf, museums, the opera, & much more. We walked most places or hopped on the bus, trolley or cable car.

Truly one of the quietest hotels in San Franciscothat we have lodged in. For many years we have visited SF and this visit --no car horns, no sirens and a rare hallway voice. Well appointed with an absolutely delightful staff. We were content with the size of the room, the lobby, the number of rooms. Was quite entertaining to see the comings and goings of the theatre people, dancers, singers etc.
The view towards City hall is very Parisian.(It was designed as a Beaux-Art monument 1915). Plan on returning

It's a really nice old style hotel full of character, great helpful staff and ideally located. The only problems I had though were fairly big ones. One, the room is very small, two, the Walls are so thin you can hear people talking in the other rooms and constant doors slamming (think they need something on the doors to stop them swinging shut so hard) and third, it might sound petty but the bed squeaked all the time. Every time I turned over in the night it squeaked and woke me up. Didn't sleep well here but it is a really nice place.