This was our third time to turtle bay resort. We had a great stay and my family enjoyed the trip. We stayed in a beach front bungalow, it was more than we expected the room to be as far as location and proximity to the ocean. The room was showing its age though and I hope the new management will pay attention to those details. The paint was pealing from the humidity, the furniture scratched from so many years, and the main hotel is definatly showing its age. Although we had a good time and the grounds are amazing the construction going on around the hotel was horrible and intrusive. The hot tub was closed 6 of the 7 days we were there and the large pool was freezing because the heater was broken. The employees were nice for the most part aside from a few of the front desk staff. They should be the nicest as they are the first impression. Would I stay here again? Yes BUT not until they finish construction. The location is quiet and beautiful and the ONLY hotel on the north shore. The locals are so nice and eat away from the hotel. The hotel food is horrible, especially that wanna be italian joint. who the he** goes to hawaii for italian food, especially bad italian. The housekeeping service was great, always has been. They all need pay raises and to be comended. The shops are great and the new Surfer Bar is amazing, now if only the hotel could all look as good. Go and have a good time but be aware of the construction and dont expect the Aloha spirit from the employees, very few have it.
- Turtle Bay Hotel
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- Turtle Bay Resort Hawaii
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