My family and I just returned from our third stay at the Grand Hyatt Resort on Kauai. The worst part about staying there is that inevitably, one must leave. I really love the Grand Hyatt. The staff are friendly, professional, and extremely helpful. The valet crew always are ready to provide towels and bottled water as you depart for an adventure, and then greet you with a warm "aloha!" upon return. The hotel grounds are a wonderland of tropical flora, immaculately maintained. The grass throughout the resort is the consistency of PGA golf green. Acres of recreational grounds are available above the beach, including a very large salt water lagoon, and wandering streams, waterfalls, a lazy river, and a waterslide. The lobby is stunning. It's a perfect place for children. The spa is gorgeous as well - replete with outdoor lava rock showers. We attended the Thursday night luau, and highly enjoyed it - sure, it was slightly kitchsy...in an "old Honolulu" sort of way...and that's exactly what we expected and wanted. The breakfast buffet is well presented and very satisfying. We also had wonderful meals at the two main restaurants, Tidepools and Dondero's. The day of our departure, we weren't scheduled to fly out until 9:40 PM. Typically, check out is at noon. For $150.00 you can keep your room for the day. This is extremely nice, as it provides you a place to clean up prior to your flight. We couldn't keep our room as it was scheduled to have a new party check in, so the front desk staff moved us to a new room for the day. When we returned from the beach, our luggage was waiting for us...now that's nice service. Yes, it's expensive overall to stay here, but this is one case where I believe you truly get what you pay for!
Room Tip: Hard to pick a bad one. The ocean-view rooms are stunning, but partial ocean view rooms are nearly...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 February 2012
Aloha Scoutycat-
Mahalo for your review of your stay here with us at the Grand Hyatt Kauai Resort & Spa.
We're delighted to have had you join us for a third visit, and pleased to hear that you had an enjoyable stay. Many thanks for all the kind words you shared about your stay, and especially the comments you shared about the service you received during your stay. We're always happy to share the Aloha spirit with you, and look forward to sharing it with again in the future.
A hui hou & Mahalo,
Joshua Olayer - Social Ambassador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC