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Comfort Inn Laramie: Traveller Reviews

2.0 of 5
3420 Grand Ave., Laramie, WY 82070
Hotel amenities
Comfort Inn Laramie
Ranked #5 of 21 hotels in Laramie
4.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    22
    12
    6
    3
    1
Date Rating
Park City, Utah
Top Contributor
72 reviews 72 reviews
Reviews in 42 cities Reviews in 42 cities
48 helpful votes 48 helpful votes
“Above average Comfort Inn, but still a Comfort Inn...”
4 of 5 stars Reviewed 3 December 2011

In appearances, this is an above average Comfort Inn. The reception area was attractive, and check-in/out was easy. There was a pool and small fitness center that looked pretty nice, as well as a business center. My room was large and had a desk as well as a table with two chairs. There was also a fridge, microwave, and coffee maker. The wireless internet worked well. The breakfast area was a large, separate room near the lobby, and was very clean and updated. The food was laid out nicely and there were plenty of choices.

However, many of the breakfast items were stale or rotten (particularly the biscuits, muffins, and apples). There weren't many guests staying there, so I wonder if they reused the food from one day to the next and didn't really check its quality. The heater in the room was loud and very hard to control - either it was blasting very hot air or cold air with no in between. The hot air had a funny odor. The shower had a curtain but not a liner, so either the curtain got drenched, or the bathroom floor did. I was then awoken at 5am by the room's alarm clock which had never been un-set from the previous guest, which meant I got 3 hours less sleep than I intended.

Overall it was still a decent value for the area (especially with AAA discount) and I felt safe here traveling alone. The staff was very friendly. There are many glowing reviews about this place, but just make sure to remember that it is a Comfort Inn, and while it's one of the better ones I've seen, it is what it is.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nyllie about Comfort Inn Laramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-Laramie, Director of Sales at Comfort Inn Laramie, responded to this review
20 December 2011
Thank you for taking the time to provide an honest and detailed review of our property. We truly appreciate your comments and feedback so we can know how to better improve our service to our guests. I was especially disturbed to hear of the problems you encountered with the breakfast items. Because I do not know exactly when you stayed, I am unable to determine what went wrong that morning, but we have taken new measures to ensure the freshness and quality of our breakfast items every morning. I am very sorry you did not find things as they should be. We have also taken measures to correct the other problems you had during your stay, including the heater, water temperature and alarm clocks. Our number one priority is to make sure our guests are comfortable and enjoy a home away from home while they are in Laramie. I am sorry you did not experience this and I thank you for helping us improve. We hope we will see you again and exceed your expectations in the future.

Sincerely,

Comfort Inn ~ Your Host in Laramie
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Laramie, Wyoming
1 review
“ONLY PLACE TO STAY IN LARAMIE”
5 of 5 stars Reviewed 8 November 2011

Can't say enough good things about this hotel. The staff went out of there way to make me feel at home. I stay in Laramie about once a month and this place is the cleanest place in town. Not to mention the staff knows all the hot spots in town. GREAT GREAT hotel!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ROBERT N about Comfort Inn Laramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-Laramie, Director of Sales at Comfort Inn Laramie, responded to this review
20 December 2011
Thank you for your enthusiastic response! It is always a pleasure to take care of our guests and we are so happy to hear that you enjoy your stays with us. We look forward to seeing you again soon.

Comfort Inn ~ Your Host in Laramie
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Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“GREAT EXPERIENCE”
5 of 5 stars Reviewed 6 October 2011

The staff really goes out of their way to make sure you are comfortable and have a 1st class experience.. Just 1 example; I had to leave on my trip @ 5:00 AM and the staff (girl at the counter) wanted to make sure I had some free pastries to take with me as I was going to miss the breakfast. That is just 1 of several examples she performed to assure a pleasant stay...A real asset to Comfort Inn. Highly recommend. If you want to know how to keep your customers coming back, take lessons here!!!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mike M about Comfort Inn Laramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-Laramie, Director of Sales at Comfort Inn Laramie, responded to this review
17 October 2011
Thank you so much for the taking the time to post your review. We strive to give our guests the best comfort and service possible while they are away from home, and I am so glad that you experienced those things during your stay. Thank you for sharing your experience with others. We look forward to having you back.

Sincerely,

Comfort Inn ~ Your Host in Laramie
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new york
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very nice CI.”
5 of 5 stars Reviewed 20 September 2011

We stayed here when we went to the UW football game a few weeks ago. Relatives told us they had stayed there previously (in fact, they stayed at the Hampton Inn) and said it was an "old" CI. So we were a little reluctant to stay there until we read on TA that it had been renovated. Well, the hotel was a delightful suprise. The whole place has been updated and everything is very nice--and clean. Our room was very comfortable (especially the king size bed!). Plus, all the staff were very nice and accomodating. They even let us check in early. Plus, we loved all their signs, etc. rooting on the UW Cowboys! They served custom omlets for breakfast which were very good. All and all a great experience. We would definitely stay there again if we're in Laramie again.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cullenc about Comfort Inn Laramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-Laramie, Director of Sales at Comfort Inn Laramie, responded to this review
26 September 2011
Thank you for taking the time to review our property. We are so glad you were pleased with your stay and had a good time in Laramie for the game. It is true that this Comfort Inn has been in business for over fifteen years, but we completed a full remodel of the hotel back in 2007. Since then we have continued to update our property with new fixtures and amenities including flat-screen televisions and a complementary full hot breakfast. Thanks again for your comments and we look forward to serving you when you return!

Go Pokes!

Comfort Inn ~ Your Host in Laramie
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Lorton, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Won't be back”
2 of 5 stars Reviewed 27 August 2011

Room smelled so bad that I awoke with a headache the next morning. It seemed to be coming from the AC. I did in fact let the front desk know in the morning upon my check out just how bad my room smelled and that they really should not rent it out until they can identify what the problem is. Back in the day, there would have been an apology for such a night or even an attempt to credit me a portion of the hundred bucks my room cost (a travesty from where I sit). This place would be better entitled "Stinky Inn" but definitely not Comfort Inn cause there was nothing comfortable about my stay in the least.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask traceyjam about Comfort Inn Laramie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInn-Laramie, Director of Sales at Comfort Inn Laramie, responded to this review
31 August 2011
Thank you so much for your honest review. I am very sorry for the terrible experience you had during your stay here. We have since identified the odor in your room and remedied the situation, but I apologize that you were not better served while you were here. Guest satisfaction is very important to us and we hope that we will have the opportunity to exceed your expectations with excellent service in the future. Thank you again for your comments!

Sincerely,

Comfort Inn ~ Your Host in Laramie
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Additional Information about Comfort Inn Laramie

  • Laramie Comfort Inn
Address: 3420 Grand Ave., Laramie, WY 82070
Price range (per night):* 112 AUD - 139 AUD

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