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Super 8 Portage: Traveller Reviews

2.0 of 5
3000 New Pinery Rd, I-90/94 Exit Hwy 78 to Hwy 5, Portage, WI 53901-9200
Hotel amenities
Super 8 Portage
Ranked #3 of 6 hotels in Portage
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    10
    9
    4
    0
    2
Date Rating
St. Charles, IL
1 review
“Perfect!”
5 of 5 stars Reviewed 22 February 2011

Our car broke down 2 miles north of Portage, WI in a blinding snowstorm. We were on the shoulder of the road. The 911 dispatcher sent a tow truck to pick us up and haul our car to a repair shop. The tow truck driver called Super 8 to get us a reservation. I was very pleasantly surprised with our accomodations. Not only did they offer us a lower rate a few hours after we checked in (because, they said of our car breakdown) but the place is immaculate. They couldn't have been more accomodating. We highly recommend this Super 8. They really are SUPER!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nellie1943 about Super 8 Portage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Super 8 Portage, responded to this review
9 March 2011
Thank you so much! We appreciate your feedback, and are pleased that we were able to exceed your expectations during your unexpected visit to Portage. I will be sure to share your comments and praise with our team right away. We look forward to seeing you again if you are in the area (although hopefully under better circumstances).
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Chicago, Illinois
1 review
“Don't Stay Here! Front Desk Staff is Horrible!”
1 of 5 stars Reviewed 7 February 2011

Booked room for one adult and 2 children through Priceline who sent in error that 2 adults were reserving the room. I contacted the hotel as we would be checking in late and was informed that we were reserved in a one queen bed room without sofa pull-out. I explained to Stephanie Priceline's error and that 3 people were coming and that I needed two double beds. Stephanie flat out refused to make any adjustments without payment for the upgrade. She called her manager and was able to offer $5 off the increased price which was a disgrace. I will never stay at a Super 8 because of how they were so unwillingly to help someone. The best part was after we checked in we saw on the Super 8 sign "Our staff works hard for you". What a joke - Stephanie did not work for me! Lastly, this is a pet friendly hotel so if you are allergic to dogs or don't like to hear barking out your window don't stay here.

  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Reviewer014 about Super 8 Portage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Super 8 Portage, responded to this review
10 February 2011
I would like to sincerely apologize for the frustrations that you experienced during your recent stay with us. We set goals with our staff to not only meet the needs of our guests, but to exceed your expectations (thus the marquee sign stating that we "work hard for you"). I realize that in this case, we fell far short of this goal. Please be assured that your feedback will be immediately addressed with our entire team to ensure that no other guest faces this experience again in the future.
Again, I am sorry for the inconvenience, and hope that you will allow us another opportunity to serve you and demonstrate the service we take great pride in.
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Valdosta, Georgia
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Clean Room, Nice Area, Bathroom a little small”
4 of 5 stars Reviewed 28 October 2010

This was a great Super 8. The room was huge, but the bathroom was a little small. Not a big deal though. It was very clean and in a great area. Highly recommend for travelers!

  • Stayed October 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nelliebly1025 about Super 8 Portage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Super 8 Portage, responded to this review
18 November 2010
Thank you so much for taking the time to write a review on Trip Advisor. We appreciate your recommendations. Please know that your feedback is extremely valuable to us and we will utilize your response to continue focusing on making each and every guest experience the best that it can be. We hope you will stay with us again when your travels bring you back to the Portage area.
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Monticello, Illinois
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Honest budget hotel”
4 of 5 stars Reviewed 11 August 2010

The facility was what you would expect of a ~$50/night hotel: Small rooms, thin walls, dated decor, mediocre bedding. But the rooms were well cleaned, the staff friendly and professional, the breakfast bar reasonable. This isn't a "Destination Resort" by any means, but the management and staff make an honest effort to provide decent service given the constraints of the facility and very modest prices. We didn't need frills, just an affordable place to get a good night's rest on our way to a further destination. This hotel was just right.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gpatrick95 about Super 8 Portage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Super 8 Portage, responded to this review
18 November 2010
I'd like to personally thank you for your review on Trip Advisor. We take pride in providing the best for our guests and are pleased that you enjoyed your stay. We look forward to seeing you again in the future.
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Taylorville, Illinois
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Stayed because of the price...will return because of the staff and clenliness!!!”
5 of 5 stars Reviewed 24 June 2010

We decided to head to Wisconsin Dells a day early, and had a hard time finding a room for a Saturday night. This place was very reasonably price, so we gave it a shot. for around $50, we couldn't ask for more. The staff was very friendly at check-in, advising us of the cont breakfast and other things offered. We requested a ground floor room, and received one very near the front desk. Everything was clean and orderly. The laundry area where the hotel launders the sheets, towels, etc had the door open and was spotless. The room was clean and comfortable. There was a spot in the celing that needed repaired...perhaps from water damage from the floor above, but not a big deal. Definately the best place we have stayed at in the $50 range.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DisneyWorldFan75 about Super 8 Portage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, Manager at Super 8 Portage, responded to this review
16 July 2010
Thank you so much for taking the time to write a detailed review of your stay with us at the Portage Super 8!! We appreciate your feedback and are glad we were able to provide you with clean and comfortable lodging. Our goal is to provide every guest with exceptional service. We look forward to serving you again in the future!
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Additional Information about Super 8 Portage

  • Super Eight Portage
  • Portage Super Eight
  • Portage Super 8
Address: 3000 New Pinery Rd, I-90/94 Exit Hwy 78 to Hwy 5, Portage, WI 53901-9200
Price range (per night):* 53 AUD - 82 AUD

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