Curt,
Thank you for your recent review regarding your current stay at The Plaza. I appreciate your continued patronage and repeat stays with us!
Although our rates have been increasing each year, we try to make sure they stay relevant with the added services that we offer and the current market demands. I hope you were able to appreciate some of our updated amenities during your last stay here, including an updated bedding package, updated bathroom amenities package, air conditioned lobby, and complimentary wi-fi. We hope to continue to add to those services to grow the value for all of our guests.
As always, we appreciate your feedback. If there is anything further I can do to assist you, please let me know. Thanks again, and we hope to see you soon!
Warm Regards,
Amanda Ridout
General Manager