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Red Roof Inn Virginia Beach - Norfolk Airport: Traveller Reviews

2.0 of 5
5745 Northampton Blvd, I-64 at US 13, Exit #282, Virginia Beach, VA 23455
Hotel amenities
Red Roof Inn Virginia Beach - Norfolk Airport
Ranked #64 of 120 hotels in Virginia Beach
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
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    6
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Date Rating
Wabash, IN
1 review
1 helpful vote 1 helpful vote
“Deceptive practices”
1 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

I received an email from RedRoof offering me a special discount of 15% in recognition of my birthday. Inasmuch as I was going to be in Norfolk for a week in November I thought that this was a great deal. I made the reservation for one week, 11/22/11 through 11/29/11. I was quoted a $50.99 per day rate. Just for the heck of it I made a search, not using my RediCard number for the same dates. Imagine my surprise that the birthday rate is the same as the rate for everybody else. I called RedRoof and complained and they said that I was getting a discount, it's just that everybody else also gets it. That doesn't look like a discount to me.
Obviously somebody at RedRoof and the management are too smart by half. What they are doing is giving people the impression that they are getting a discount in honor of their birthday when they are of course, not. A discount off of a price nobody pays is not a discount. It is a deceptive business practice that is illegal. Either give me a discount or don't, just don't take me for a fool, I'm not.
I am very disappointed in RedRoof and this will color my impression of them in the future. IN the meantime the motel lost over $300 in revenue trying to fool me into paying $56 extra. Bad move.
Not everybody is a fool, as a matter of fact most people aren't. Don't try to fool yourself into thinking you are smarter than everybody. You aren't.

Room Tip: Check the terms closely, reject the "safe" charge.
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  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
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Ask Robert N about Red Roof Inn Virginia Beach - Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisa, Virginia
1 review
“Red Roof 5745 Northampton Blvd, Virginia Beach”
5 of 5 stars Reviewed 10 October 2011

Our business requires a lot of travel and working out of town. We have always found reasonable rates, clean rooms and friendly staff at the Norfolk Airport Red Roof Inn. They have been a big help to us by providing comfortable lodging in the Norfolk, Virginia Beach area.
L.C.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Larry C about Red Roof Inn Virginia Beach - Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajul Barot, Manager at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review
8 November 2011
Dear Guest,

Thank you very much for you positive feedback about our hotel. We always appreciate our guests taking the time out of their busy schedule to share their experience with other travelers. Our clean rooms and friendly staff are always here to assist you with your futre lodging needs! Our business requires a lot of travel and working out of town. We look forward to seeing you very soon.

Regards,

Rajul Barot
Sales Director
i0567@redroof.com
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iom
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“ok”
3 of 5 stars Reviewed 25 September 2011

seemed like a good deal at the time of booking because the rate included continental breakfast but the breakfast was coffee and three boxes of krispy cream donuts, now I love KC like the rest of the world but I know what continental breakfast means too and it's not that. I must have been cranky because that really annoyed me. The pool was nice, there are a few restaurants nearby so easy to get something to eat. The room was ok and clean.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask t-c67 about Red Roof Inn Virginia Beach - Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Decent if traveling with one pet (only allows one)”
3 of 5 stars Reviewed 14 June 2011

Decent room, semi-clean but they came in after first night and only took the dirty towels, did not make bed or empty trash cans and only left 2 bath towels, no replacement hand towels, then deactivated my room keys somehow so I had to go back to office and ask them to make them work and get fresh towels. They have a nice area around back with a fence dividing a residential area with plenty of grass for my pet, so even though not the best neighborhood, it felt safe and quiet back there. Noisy & loud around front and pool area whenever I walked by, so ask for back rooms if you want quiet. Decent enough if you are just looking for a place to sleep at night with your dog.

Room Tip: back of building is quiet, away from highway, pool
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  • Stayed June 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask WithMyDog about Red Roof Inn Virginia Beach - Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, Ohio
1 review
“it was a blast and everyone was so nice”
4 of 5 stars Reviewed 14 June 2011

We had great service our whole time staying there.
The room was beautiful and spacious. The pool was kept clean also.
The location was great, there were tons to do within 10 minutes.
We liked how big the room was and how nice, friendly the people running the hotel were. Anything we needed, someone was always there to help us.
Theres nothing bad we can really say about the place, our overall trip was wonderful!
We will return!

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ehelmick08 about Red Roof Inn Virginia Beach - Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajul Barot, Manager at Red Roof Inn Virginia Beach - Norfolk Airport, responded to this review
8 November 2011
Dear Guest,

Thank you for your positive comment about our in. I am very fortunate for the great team that I have working here at this location. We take great pride in the cleanliness of our rooms as well as the way we keep our common areas and outdoor pool! You are correct that there is alot of things to do in this area including the beach, shopping, museums, etc. On behalf of the staff and myself, we THANK YOU for your kind words and look forward to you staying with us again in the near future!

Regards,

Rajul Barot
Sales Director
i0567@redroof.com
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Additional Information about Red Roof Inn Virginia Beach - Norfolk Airport

  • Red Roof Inn Virginia Beach
  • Virginia Beach Red Roof Inn
Address: 5745 Northampton Blvd, I-64 at US 13, Exit #282, Virginia Beach, VA 23455
Price range (per night):* 58 AUD - 107 AUD

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