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Reviewed 24 June 2015 via mobile

This is the worst hotel I've ever stayed at! The room was dirty, smelly, just gross! I didn't even want to give my little one a bath there or let him use the bathroom, I pulled the blankets back off the bed to check it and there was blood on the sheets! Went to the front desk and there was no one called the phone, no answer. I wanted a refund but couldn't find anyone. I went next door and got a room and the holiday inn, next morning when I woke up I went over there to see about getting a refund seems how I didn't even stay in the room, the man went to the room seen the blood on the sheets and they still refused to give a refund, I would recommend to never stay here stay away!!!!!!

Date of stay: June 2015
Trip type: Travelled with family
2  Thank Wrobl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2015

We were on the road and our car broke down and had to stay at a hotel. This hotel was on the exit we took so we rented a room for the night and to wake up and have our car fixed. The front desk guy Bobby was so accommodating and understanding. He helped us find the local mechanic called him and also co-ordinate our trip to the mechanic shop. We were in a unknown town in the middle of nowhere and he helped us. The room was not Marriott but was very clean and had the decent decorum. The breakfast was also very nice. The breakfast lady was amazing and loved to talk and made us feel at home. If I pass through there and need a hotel then will definitely stay here again.

Date of stay: June 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Hemal A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2015

On March 6, 2015, my wife and I had the misfortune of staying at the above hotel.
We had just completed an 8 hour trip, and we needed a place to stay. In a Hotel Coupon book, this flea bag was listed. It sounded fine since it was advertised as being renovated in 2014. The lobby was. We had to book via a phone call and a credit card (sight unseen). Do not make the same mistake that we did.
First off, I had to body slam the door closed when we first entered. It never completed closed, and the latch was broken.

I went to get ice and was told to go to the hotel next door as they shut the ice machine down because they do not want it to freeze.

The bathroom was a scene from a horror movie. There was black mold around the ceiling; rust around the doorframe and faucets. There was also rust/mildew around the frame of the bathroom door. The shower area had unexplained red stains.

The microwave was so completely filthy we could not use it.
We tried to get out of there but the money was non refundable.

We checked for bed bugs as we could not trust the bedding due to the unsanitary condition of the room. Thank goodness, there were no signs of bugs, and we woke up early to leave.

We had to call the main desk 4x waiting to connect to the internet. They kept saying that they were re-booting the system.

I slipped on ice in the parking lot where minimal plowing had been done.

I complained to the front desk about the conditions of the room. The front desk actually seemed surprised by the complaint.
We were in Room 108. Do not take this room until it is completely re done.

This place is a health hazard and does not bode well for the reputation of the Town or Quality Inn.

Room tip: Don't take any rooms.
Date of stay: March 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
5  Thank billbI2855UV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2014

This hotel looked nice from the street, but the room was another story. The check-in and breakfast area was very nice as well as the breakfast.
The room was not very clean-mold around the tub, a filthy phone (I had to wash my hands afterwards), cobwebs and a door that did not shut without it being slammed hard and then there was a gap between the door and door frame. I did not sleep well. Photos are very deceiving!

Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Suzan351
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nirav M, Manager at Quality Inn, responded to this reviewResponded 31 October 2014

Dear Suzan,

Thank you for sparing your valuable time to give us your feedback. Please accept our most sincere apologies for not being able to meet your expectations. Your feedback is discussed and has been delegated to the right department to fix all that is necessary.

Hope you will give us another chance to earn you as our valued guest the next time you are around.

Thank you,
Sincerely

Nirav Mehta
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Nice Updated Hotel.Excellent service.Updated room,very nice bedding and lamps.Good basic breakfast ,nice breakfast attendant.Good but small pool. Nice updated lobby.We had a lovely stay at the quality inn with the family.The name says it correctly Quality

Date of stay: August 2014
Trip type: Travelled with family
1  Thank brettv02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nirav M, Manager at Quality Inn, responded to this reviewResponded 12 August 2014

Dear Brett,

Thank you so much for sparing your valuable time and writing such kind words for our hotel. Your feedback is important for us to keep on improving.

Brett, I promise you that we will keep doing what we do good and always keep on improving.

Thank you,
Nirav Mehta
GM

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