My husband & I stayed in this motel mainly for its location as we're scouting for an oceanfront property to live in permanently --- we've relocated to Perth from Sydney. We were given a room on 1st floor w/ balcony + oceanview. A sign in the room reads room serviced daily, but it turned out this was confined to changing towels & clearing the rubbish bin and "making the bed". During our 7-nite stay, although the beds were made, our bed linen + pillow cases were never changed at all; we had to use the single bed as an alternate, which was never maintained as well; the carpet was never vacuumed for our entire 7-nite stay; 2 soaps + 1 shampoo + usual coffee/tea provided in the room on Day 1 and was never replenished. On Day 4, we had to request for 2 more soaps + shampoo + coffee/tea. Bedbugs troubled us from Day 1 and we had to buy Glade to disinfect our room. On Day 2, I bought a large very thick beach towel to place on top of their bedsheet + pillow so I could have a bug-free night. We later found out from another guest that pets are allowed into the guestrooms. The freezer is smelly & ice-laden so much so the door popped out. While toilet paper was replenished, the shower, toilet & sink were never cleaned at all during our 7-nite stay. Towels are no longer white and yet still being placed in the rooms. Only consolation for us was the room did not reek of tobacco odour (which was a common complaint by other guests) - we got lucky there. When we checked out, my husband reported these issues to the owner but she was non-committal at all and uttered a remark to her husband in their language (a bit rude, we thought). In hindsight, we should have stayed in the city for service standards. Because of our sad experience at Comfort Inn Ocean View North Beach, we definitely won't be staying again for more than 2 days in a family-run motel. Despite being accredited by Comfort Inn, this property is definitely a no-go zone. Excellent location though.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC