We visited the Premier Inn, Harrow; Friday 23rd - Sunday 25th August 2013 as we were visiting London for the Challenge Cup Final at Wembley. On arriving at the hotel, we parked in the barrier secured hotel car park; the code for which was changed daily for extra security. We saw no evidence of broken car glass anywhere in the car park, as mentioned on other reviews, which was very reassuring!
When we entered the reception area, we were greeted by a very cheerful receptionist who instantly made us feel very welcome. Although we were a little early, she still contacted housekeeping to see if our rooms were ready and we were able to check in an hour earlier than anticipated. There were 7 of us in our party (4 adults and 3 children) and we were pleased that they had put our rooms opposite one another despite booking the rooms separately nor making any requests.
The room was clean and tidy with a television and complimentary tea and coffee making facilities and shampoo/body wash dispensers in the shower! The bed was firm but comfortable and a good standard of decor. Housekeeping attended the room each day to make the beds, provide towels and replenish the tea and coffee. Our room faced to side street/car park; the other room backed onto the railway lines but despite tube trains and high speed trains passing every 10 minutes there was little to no noise heard in the room (with the window closed), the room was well insulated and even the lightest sleepers in our group had a good nights sleep.
The hotel is in a great location for access to Kenton Station which in just over the bridge. You can actually see Wembley Stadium from the bridge. Wembley Stadium was just 2 stops away from Kenton which took 10 minutes if that. The ride into the centre of London took approx 30-40 minutes, although it definitely felt much quicker! There is also a Sainsbury's supermarket just across the road which is ideal for those essentials.
Breakfast was served in the restaurant area of the Beefeater pub which is joined on to the hotel. The breakfast staff were very accommodating and attentive. Breakfast was of a buffet style and you could have as much or as little as you wanted. There was a choice of tea, coffee and juices, cereals, fresh fruit, yogurts, full English breakfast (with a cook ready to cook whatever style of eggs you asked for), crumpets, croissants, toast with a selection of preserves. Our group certainly took advantage of the different breakfast options which set us up for a days sightseeing in London.
We ate at the Beefeater restaurant one of the nights and although the food was nice, the service wasn't so great. It was a particularly busy evening and there were only 3 staff serving both meals and behind the bar. Credit to the 3 lads, they never stopped, were apologetic and were doing the best they could under the circumstances.
On our last day we had to check out for 11am. The reception staff told us we could leave our cars securely in their car park until we were ready to set off home to Yorkshire which meant we could have another day exploring London.
All in all we thoroughly enjoyed our stay at this hotel and are currently planning a return visit!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC