We booked the holiday with Cosmos because the brochure stated that the apartments have air-conditioning. What they didn't mention was that the air-conditioning is dependent on you being in the room for it to run and is automatically switched off at midnight so sleep during the first few nights was very uncomfortable until we rigged the electricity/air-con switch so that the air-con would operate while we were away from the apartment meaning it had already cooled by the time we returned in the evening. Considering that most of the guests were "all-inclusive" and spent most of the time around the pool area and watching the entertainment I can only assume that they had done the same.
We had to navigate the entertainment area to get to our room which isn't easy when the area is packed with guests and there is luggage to move. There were 4 of us in a 2 bedded apartment which is advertised as sleeping up to 6 adults. There were only 4 chairs around a small table in the living area and the kitchen was poorly equipped for 6. The sheets and towels were of poor quality (which seems to be the norm for package self-catering accommodation). The area around the pool was too small for the numbers being encouraged to stay on site and there were too few sunbeds.
On the plus side, the staff were very friendly and helpful and faults were mostly repaired very quickly after being reported but our terrace continued to be flooded by the garden sprinklers even after reporting this.
We enjoyed the holiday despite (rather than because of) the accommodation.
We agreed we would return to Majorca but would stay in a privately owned villa or apartment rather than a package holiday.
- Apart Hotel Cala d Or
