Wonderful littlehotel, great value for money. The staff were extremely friendly and most accommodating. The owner even ran us to the airport. Location for Machico was great - smack in the middle of town. If you go to Machico (only do a couple of days here as there is not much to do), stay in this hotel!. Good food in the hotel restaurant, although a bit pricey.

This was our fourth trip to Madeira. We had previously taken the bus to Machico for the day and found it to be a delightful small town with excellent bus services to the east of the island. We resolved to stay here on our next visit.

White Waters did not disappoint.
Pros
* Very friendly, family-run small hotel. Special mention should go to Gaby on reception for whom nothing was too much trouble, and always a welcoming smile.
* Lovely little restaurant serving some of the best food in town. This morphs into a bar much frequented by local people (surely no better recommendation).
* Simple but modern furnishings in a well designed modern building, all spotlessly clean.
* Great value for money!
* Free wired internet in the bedrooms and WI-Fi in the public areas.
Cons
The only one we found was that the revelry of the local youth spilling out of the small disco opposite the hotel (weekend only) caused us to have to sleep with the bedroom window closed on those particular nights.

We WILL return.

My wife and I stayed here for 9 nights and can thoroughly recommend. The owners and staff were all thoroughly professional, very friendly and helpful. Nothing was too much trouble. Our room, although comfortable, lacked a fridge and tea making facilities; on request these were provided at a nominal charge. The hotel is immaculately clean and well positioned in Machico, which has some splendid little restaurants and cafes. Food served in the hotel, although somewhat unimaginative, was very reasonable. Transport links to Funchal are excellent with a vey reliable and efficient bus service. Taxi are ubiquitous and reasonably priced. We met one traveller who always chose to stay at the Dom Pedro because he felt the White Waters was far 'too clinical.' This was not our impression at all and we would definitely return.

I stayed mid October during a side trip from my visit to mainland Portugal. I had no idea how congested and "touristy" Funchal was and am very fortunat that I had chosen to stay in Machico and at White Waters. The hotel looks fairly new. Whomever chose the furniture and fixtures has a very good eye for a beautiful modern look. The food is good and the location is convenient. Contrary to previous reviews, it was a quiet restful place. The staff, particularly Gabrielle, couldn't have been more solicitous and helpful beginning with my first inquiries about reserving a room to arranging a taxi back to the airport to leave. Given the opportunity again, I would not hesitate to stay at White Waters.