A really cosy hotel. Very good restaurant with a brilliant cheff. All the staff is very proffecional and friendly. Very green. Beautiful garden. If you plan to swim in the sea - this hotel is not for you. The sea beach is tiny and not too nice.
The SPA is not worth the money. The don't really know how to do it.

This is without doubt and outstanding hotel on a beautiful island. The hotel was stunning and the service and food excellent. The short walk through the gardens to the beach was about 1 minute and unlike many hotels there were plenty of space and sun lounges. Drinks on the terrace were very relaxing and the hotel is a short walk from the lovely pedestrianised main street. For those who stay in August there is an opportunity to go to a Gala Dinner night, mid August. This evening was exceptional. Well worth a stay and I cannot think of any complaint whatsoever. Even our Garden View looked out over the lovely garden, hills and part sea view with the Castle visible. The car park is only a staff car park and is well hidden and small…..

We just come back from one week stay in Ischia.
Hotel Grand Excelsior was a great choice.
Very nice room (please remember: Italy standard are not Asian or American standard) exceptionnal food and service, great service with very nice attention from all staff, nice view on the sea and swimming pool, perfect location on the beach and 200 meters from the nicest shops of Ischia, open late in the evening.

Eveything to have a wonderfull stay and memories !!!

We will return next year for sure.

We are a couple in our fifties. This was our first visit to Ischia. We loved the place. The hotel was probably the best on the island. Our room had a balcony but overlooked the gardens rather than the coast. It was not a problem though as we spent to little time in our room. The pool was ideally located with plenty of loungers and excellent views of the gardens. We went half board and the restaurant was as befitting a 5 star hotel and the waiters looked after us very well. Breakfast on the terrace was brilliant with the sea in the distance through the trees.
Only grumbles concerning the hotel were the they tried to only serve the local Ischian wines which whilst they were OK we wanted sometimes to have something different. We eventually got a wine list (more like a book) but 98% of it was Italian wines only and at a mega price. Also the waiters could not grasp the concept that we wanted a white wine with one course and a red with the mains. They seemed to only want to give us one glass each. very strange. Also the drinks served on the terrace each evening were expensive. To be fair we guessed they would be as there was no drinks price list. They were served immaculately though by a very smart waiter. The other grumble was the use of the spa. We used it once and an assistance showed us how to use the sauna, shower etc and then we had to sign a slip (that should have been a clue) and on checking out we were presented with a bill for several pounds. They should have warned us that the service was chargeable. Nevertheless we enjoyed an excellent week at the Hotel Excelsior and would certainly go back if in that area.