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BEST WESTERN Four Seasons South: Traveller Reviews

57 Airport Road, I-77 Exit 14, Hillsville, VA 24343
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BEST WESTERN Four Seasons South
Ranked #7 of 9 hotels in Hillsville
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    4
    5
    3
    3
    1
Date Rating
Weston, Florida
1 review
1 helpful vote 1 helpful vote
“Highly recommend this hotel!”
5 of 5 stars Reviewed 29 December 2010
1
person found this review helpful

My husband and I were impressed by the hotel efficiency. The room was very clean, the bed was spotless and so was the bathroom area. We accessed free Internet and enjoyed a complete breakfast the next morning. Staff is very friendly. Even though we were not traveling with our pets this time, I love the fact that this is a pet friendly hotel; ( I think I overheard that they don't charge extra for bringing your pet.). All in all, a positive experience; we have certainly bookmarked this hotel for future trips.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Roxy1959 about BEST WESTERN Four Seasons South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWestern47106, General Manager at BEST WESTERN Four Seasons South, responded to this review
28 July 2011
Thank you so much for your positive response! We appreciate your business and would love to see you when you're heading through Hillsville again!
As always we continue to welcome our four-legged friends.
We strive to be the cleanest and most comfortable hotel around and it does our hearts good to know our hard work is being appreciated. We do sincerely hope to see you again!
Sue Worrell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Demotte, IN
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Great Stay!”
4 of 5 stars Reviewed 4 September 2010
1
person found this review helpful

Our room was super clean. Easy on and off the interstate and pet friendly. Exterior entry which makes for easier dog walking. Loved the breakfast and Ceclia that was working the breakfast area that morning. Arrived here fairly late and did not see the pool. Linens were crisp and clean. Bathroom spotless. Will definately stop back when passing through! Thanks for the nice stay.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nancee62 about BEST WESTERN Four Seasons South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWestern47106, General Manager at BEST WESTERN Four Seasons South, responded to this review
28 July 2011
Thank you so much for your positive feedback. We appreciate your business and hope to see you again when you're in the Hillsville area.
Sue Worrell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northeast Ohio
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“BEST IN THE HILLS”
5 of 5 stars Reviewed 8 April 2010
1
person found this review helpful

We stopped 3/27 on our return trip home from Florida, tired, late at night after we had been shut out by other hotels that didn't accept small pets. What a surprise! Very friendly & hospitable at front desk. Entire room was impeccably clean; bathroom was spotless; bed was very comfortable & bed linens were crisp & fresh; towels were clean, fresh & nicely set up; furnishings looked new; and the carpet was like new, so clean that we could have slept on it, no slippers or socks required. Smiling & friendly morning greeting at front desk. Entire facility was so well kept we were surprised to learn that it had been there for more than 20 years. Excellent choices for free breakfast in eating area kept spotlessly clean. Great Value for reasonable cost.

  • Stayed March 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BCC3 about BEST WESTERN Four Seasons South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWestern47106, General Manager at BEST WESTERN Four Seasons South, responded to this review
28 July 2011
We appreciate your positive feedback! We certainly hope to see you again!
Sue Worrell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto, ontario
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Nightmare”
1 of 5 stars Reviewed 23 March 2010

We stayed at this hotel on the way home from our trip to Florida. We have always used the Best Western chain and have always enjoyed our stays - until now!!

Our room - #118, was suppose to be a non-smoking room but it was painfully obvious that someone had recently smoked in this room. It was awful but the hotel was pretty packed and the only option to move was a pet-friendly room and due to pet allergies it wasn't an option.

The room was large and appeared fairly clean.

The door didn't close properly which allowed for a cold draft into the room. Sleeping on the bed closest to the door I felt that draft all night. And, with the door not fully closed, the floor was soaked in the AM due to the heavy rain we were experiencing. Sleep was non-existant which did not make the 12-hours drive the next day fun.

The vanity light stopped working in the middle of the night along with the hair dryer so we had to start our day was damp hair.

The breakfast was not what one expects when dealing with a Best Western. It was crappy. There was seating for only 10 people. Little choice and the milk was expired.

Free internet didn't have enough of a signal to do anything.

Staff were friendly and wrote down our complaints but there wasn't much they could do. The hotel has past it's day and needs to invest in some renovations.

I am not sure if this was just a bad room or a bad hotel. Friends of ours had booked the same night at the comfort inn just down the road - it was clean, newer and the breakfast spread was fantastic.

  • Stayed March 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kelli99 about BEST WESTERN Four Seasons South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWestern47106, General Manager at BEST WESTERN Four Seasons South, responded to this review
28 July 2011
We are so sorry you had a bad experience with us. The problems with room 118 had not been brought to our attention until we read this review. We apologize for the inconvienance.
We would love for you to try us again and give us a chance to show your what Best Western hospitality is all about.
Sue Worrell
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1 helpful vote 1 helpful vote
“Excellent!!”
5 of 5 stars Reviewed 21 March 2009
1
person found this review helpful

we stoped at the best western on our drive down to florida for march break. we pulled in at midnight, the best western was the first place off the highway and the fog was so bad so we didnt have a chance to think about where we wanted to stay. the woman working the front desk was very friendly, the room was very very clean and the continental breakfast in the morning was definately more than i was expecting, it included boiled eggs, omlettes, microwavable sausage sandwiches & bacon and egg like wraps. i would definately stay here again

  • Stayed March 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Four Seasons South

  • Best Western Hillsville
  • Four Seasons Hillsville
  • Hillsville Four Seasons
  • Hillsville Best Western
Address: 57 Airport Road, I-77 Exit 14, Hillsville, VA 24343
Price range (per night):* 68 AUD - 112 AUD

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