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Candlewood Suites Colonial Heights: Traveller Reviews

2.0 of 5
15820 Woods Edge Road, Colonial Heights, VA 23834
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Candlewood Suites Colonial Heights
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    4
    1
    0
    5
Date Rating
Washington, DC
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Not so bad”
4 of 5 stars Reviewed 27 December 2011

Clean hotel, stayed here while visiting family for the holidays. Spacious room, full fridge and lots of cable channels. We were on the back side of the hotel, so we did hear trains (twice). Staff was nice and check in/out was a breeze. I don't use feather pillows but the front desk has other options available. As far as the other two hotels nearby (Interstate Inn and an EconoLodge), this is clearly the best option.

Room Tip: We had an odd # room and it was near the train track.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MsPerfection about Candlewood Suites Colonial Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Would be perfect if not next to the railroad”
4 of 5 stars Reviewed 17 December 2011

This hotel was very clean and even smelled brand new, even though the occupancy permit on the wall was from 2009. The train is pretty loud because there is an at-grade crossing right next to the hotel and the train blows its horn as it passes. I am a pretty heavy sleeper but heard at least two trains pass through the night. As posted in other reviews, the hotel does provide earplugs along with a memo stating "Sorry about the train."

Room Tip: The railroad tracks are on the back side of the building, so hopefully a room on the front side woul...
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  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kennyt15 about Candlewood Suites Colonial Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akron, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“nice hotel - been upkept”
5 of 5 stars Reviewed 12 December 2011

I only stayed here one night but plan on returning. I was originally concerned because I had read the other reviews regarding the train waking me up in the middle of the night. Yes, this hotel is right in front of very busy train tracks. when checking in I told the clerk my concerns, she said she would put me in the front of the hotel to minimize the noise. I did notice the sound of the train occassionally but not enough to keep me awake or disturb me. Beds were so comfortable. Room was very clean and upgraded, granite coutertops, nice appliances, great LCD tv, etc. I used they gym twice - nice equipment, etc. The laundry facility was a bonus. Lots of machines and front loaders for free! All in all, great stay and nice place. I will still here again.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mallowmow about Candlewood Suites Colonial Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colonial Heights, Virginia
Top Contributor
89 reviews 89 reviews
Reviews in 30 cities Reviews in 30 cities
57 helpful votes 57 helpful votes
“If you can sleep through anything, stay here”
3 of 5 stars Reviewed 2 April 2011

The backside of the hotel is next to the train tracks and you will have ear plugs in your room.

However, the rooms are clean and I love the kitchenette and the free washer/dryers.

The maids are great and deserve five stars but their services are geared towards extended stay customers.

The location is easy to access off I-95 but the train is horrible which hurts my location rating.

The price comparable to other hotels so do you want a free breakfast (do not stay here) or a free washer/dryer and kitchenette?

I have stayed here in 2009 and I have noticed that the pillows are older now and should be replaced but the mattresses are wonderful. I would stay here again especially if I need to do laundry for free.

I have stayed here before with my dog, an OLD yellow labrador retriever and they were at least nice enough to give me a ground floor room but the hotel has gone down and if you can't sleep through a train whistle, don't stay here. However, I will probably stay here again.

Room Tip: Even numbered rooms are farther from the train
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  • Stayed April 2011, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by LoriLions for Colonial Heights
Ask LoriLions about Candlewood Suites Colonial Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Key West, Florida
Top Contributor
78 reviews 78 reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
“So noisy that they give you ear plugs when you check in. Not kidding!”
1 of 5 stars Reviewed 13 January 2011

I stayed at this hotel for one night. We chose this hotel because it has a kitchen, which when you are on a road trip allows you to eat healthily. It is also part of the Intercontinental Hotel Group chain, and they have a sterling reputation for quality.

Our stay had an unfixable problem, and a fixable problem.

This hotel has rooms facing an active train track and rooms that do not face the train tracks. Our room faced the train tracks. We arrived at night, so I discovered this fact when I read the welcome letter which begins "We are sorry for the train...here are a set of ear plugs." (see photo)

I looked outside our window to see a huge bright white light - one of those parking lot lights perched right outside our window (see photo). For that, there was a set of heavy blackout curtains. The message is obvious: to fall to sleep, you must mask both your hearing and your vision. Clearly, both of these are unsolvable problems.

On top of this, the refrigerator was making horrendous noise, and at midnight were moved to another room. Presumably, this was a one-off problem, and the hotel handled it adequately although the maintenance person was a grump.

Front desk staff was efficient and friendly.

The unsolvable problem of the noise and the light (plugs and drapes are not solutions, they are stop-gaps) make this place a hotel to avoid.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask IaOrana_Maruuruu about Candlewood Suites Colonial Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Candlewood Suites Colonial Heights

15820 Woods Edge Road, Colonial Heights, VA 23834
Price range (per night):* 100 AUD - 117 AUD

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