I thought the hotel was wonderful. Room was very nice and really clean. The staff was very helpful and friendly. Had a very relaxing time there.
I do have one complaint when I reserved the room they had on a brochure that the beds were adjustable bed. That is the reason we stayed there.I got one room with 2 queens. I have a medical problem and my husband is looking into getting an adjustable bed and I wanted to try one out first.That night I did noticed the bed wasnt adjustable.I went downstairs and asked about it and they said only on king beds.Well it was just my sister and myself staying and I didnt want to share a bed with her.She kicks.LOL. I even showed the front desk lady where it even shows on brochure that the beds are adjustable.It didnt mention only king. Well for me I was very disapointed and I hate to say this but the front desk lady didnt seem to care.She was very nice but that didnt help.I thought she could have asked me if I wanted to switch to a king I might have done it but it didnt seem like an option. I did asked could the manager call me because we are coming back first week in March and I wanted to see best option because then I will be bringing my sister,neice and her daughter.Well manager never called me and I went by desk twice to go out and each time the lady would say didnt have time yet to talk to manager.Well no one was every at front desk.Now my sister loved the bed but like I said I have medical problems so I have a hard time finding a good bed.
Again the hotel was well worth the price and it was very clean.Location was awesome for us.The only thing bad was my personel problem and I didnt like that the manager didnt call me we were there 2 days.Had plenty of time.I do feel if they say they have something to offer and they dont they should address it.I even have the brochure that is in the room that says these beds are adjustable. My sister and I looked those beds over. lol.
Love trip advisor because they helped me get this room by what was written on their web page and I agree it was worth staying . Thanks Penny

This hotel has a lot to commend it: The bed is comfortable, the room is clean, and the staff attentive. Its a relatively new property and located in a nicely maintained corporate park.

I did not give this hotel 5 stars because those commendable items don't add up to a great experience -- there are a number of little items that detract from the experience. Breakfast is not free with your room, which is fine, but the way the staff tells you about the breakfast policy is confusing to say the least, I asked for a clarification and though that some was compelentary and some was not. I was wrong. In our suite, we had two tvs. One of the tvs had HD and many channels, and the other did not. It took us a while to figure out that the TVs were different. Also the beds have nice controls, but it took a while to figure that out as well.

Would consider coming back.

I stayed here for a pitstop on the way to Cincinatti. A very nice executive style hotel coupled with helpful and attentive staff made my overnight stay very comfortable. The rooms are clean and of a generous size. Highly recommended if you find yourself out this way.

Had a productive and relaxing stay at this HGI. Reliably comfortable bed and productive work space/internet access. Staff was attentive and breakfast was in line with the HGI experience - decent quality, good variety and tolerable coffee. The property is set back from the road so it's quiet aside from the door-slamming guests who seem to follow me everywhere.

My only complaint was in the condition of the carpeting in my room. There were a variety of stains in multiple locations, making me question the overall cleanliness of the room. Rooms need to be clean first, quiet second, and then everything else is a distant third. Not sure if I'd go back or look for other options.