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Comfort Inn: Traveller Reviews

2.0 of 5
1803 Emmett Street North, Charlottesville, VA 22901
Hotel amenities
Comfort Inn
4.0 of 5 stars 64 Reviews
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64 reviews from our community

What travellers say about this hotel
  • Very friendly(5)
  • Continental breakfast(4)
  • Rooms are clean(3)
Traveller rating
    27
    17
    10
    3
    7
Only show reviews for Family (15) | Couples (16) | Business (17)
Date Rating
Hampton, Virginia
2 reviews
1 helpful vote 1 helpful vote
“Best stay in a long time!”
5 of 5 stars Reviewed 8 January 2012

Spending 100+ nignts on the road a year, the Comfort Inn University in Charlottesville was a most pleasant experience. The front desk welcome set the tone for the visit--they were cheerful, friendly, welcomming, and helpful. A most enjoyable stay.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Woody W about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Hall, Public Relations Manager at Comfort Inn, responded to this review
11 January 2012
We appreciate all guest feedback - but it is extra special to hear positive comments from a frequent traveler who spends 100+ nights per year on the road!

We are extremely proud of our wonderful hotel and terrific staff - we believe our staff truly epitomizes our "We Love Guests!" philosophy. We are so happy to hear that you experienced their "cheerful, friendly, welcoming, and helpful" personalities. They really do treat guests as if they were family!

Thank you for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back soon!
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Charlottesville, Virginia
1 review
“Comfort Inn Very Comfy”
5 of 5 stars Reviewed 29 December 2011

I would recommend The Comfort Inn University on Emmet St. in Charlottesville to anyone! The rooms are very clean and comfortable, they give you free wi-fi access, and hot breakfast items. And the staff is very happy and helpful to customers. Plus, it's pet friendly! You can't go wrong for the price, compared to other hotels in the area!

Room Tip: 2nd and 4th floors have easy access to vending, snack and ice machines. 3rd floor has a laundry room...
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask goldilox369 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Hall, Public Relations Manager at Comfort Inn, responded to this review
11 January 2012
Thank you so much for your complimentary review of your recent stay with us! We are delighted with your comment that you would "recommend the Comfort Inn University in Charlottesville to anyone!" Our goal is to "Wow" all of our guests with exceptional service and clean and comfortable accommodations. We are so happy to hear that we met our goal with your stay. We truly welcome our guests as if they were a guest in our own home.

It was also nice to hear that you enjoyed the convenience of the complimentary internet access, hot breakfast buffet in the morning and the pet-friendly accommodations!

Thank you for taking the time to share your experience with others on TripAdvisor and we hope to welcome you back soon!
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Newport News, Virginia, United States
1 review
“Comfortable and Friendly”
5 of 5 stars Reviewed 28 November 2011

This hotel is nestled behind a fast food restaurant, very welcoming lobby. Friendly staff and helpful when anything goes wrong! All areas were well kept and the rooms were clean and fresh. Staff answered all questions about the area and check in and out were quick.

Stay here often and wouldn't choose anywhere else!

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Melissa F about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Hall, Guest Relations Manager at Comfort Inn, responded to this review
30 November 2011
Thank you for your complimentary review of our hotel. We appreciate your nice comments about the friendliness and helpfulness of our staff and cleanliness of the hotel. We are thrilled to have you as a loyal guest! We look forward to providing you with many more exceptional stays. Thanks again for sharing your experience with others on TripAdvisor!
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Fairfax, Virginia
Top Contributor
65 reviews 65 reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
“Very average”
3 of 5 stars Reviewed 15 November 2011

Typical average Comfort Inn - good location if you're visiting C'ville and Monticello. The rooms were okay - bedspread and chairs looked like they haven't been cleaned in quite awhile. But, no bed bugs and everything worked fine.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask eaglesclaw121 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Hall, Guest Relations Manager at Comfort Inn, responded to this review
28 November 2011
Thank you for your review about your recent stay at the Comfort Inn University in Charlottesville. We are happy to hear that you found our location to be convenient for travels to Charlottesville and Monticello.

We would like to apologize that the bedspread and chairs were not as clean as you would have liked. Upon receiving your feedback, we immediately reviewed your comments with our housekeeping manager and staff . We do have very specific cleanliness standards in place at the hotel. Unfortunately, we seemed to have missed the mark with your stay with us. We proactively solicit feedback from our guests via comment cards and surveys, and overall the majority of our guests are very pleased with our level of cleanliness. Unfortulately your experience was an unusual circumstance, we again offer our apologies.

Being "average" is not our goal. Our goal is to "Wow" our guests and exceed their expectations with clean and comfortable accommodations and great Southern hospitality! We do hope that on your next trip to Charlottesville you would be willing to give us a second chance to "Wow" you!
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Virginia
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
“Overwhelming smell of cigarette smoke”
1 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Thie overwhelming smoke smell made this stay our most uncomfortable we have had in 25 years. We asked to be moved but were unable and because the room had been prepaid, we were stuck. We bought carpet and air freshen- used complete bottles of both. The windows don't open so there was no relief. The carpets are dirty and sticky and we wore our shoes except when we climbed in the bed. The price was also very high, more than $100 a night.
I cannot express how bad this was adequately with words.
Do not stay here.

  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by WaHoo84 for Charlottesville
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Additional Information about Comfort Inn

  • Comfort Inn Charlottesville
  • Charlottesville Comfort Inn
Address: 1803 Emmett Street North, Charlottesville, VA 22901
Price range (per night):* 135 AUD - 153 AUD

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