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Sundance Resort: Traveller Reviews

4.5 of 5
8841 N Alpine Loop Road, Sundance, UT 84604
Hotel amenities
Sundance Resort
Ranked #1 of 1 hotels in Sundance
4.5 of 5 stars 115 Reviews
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115 reviews from our community

    Trip type
Traveller rating
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    19
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Date Rating
North Bay, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Heaven on Earth.”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

It has taken me a few months to write this review. I'm glad I waited. It helped me reflect on the whole experience at Sundance. First off, we had booked our trip in March, 2011, but my Mom got sick and I had to cancel literally at the last minute. The hotel rebooked our trip to September 2011. The purpose of the trip was to just "get away". No skiing. So, the time of year didn't really make a difference. Upon arrival, it is clear that this is no ordinary place. It's hard to describe. Sundance is visually stunning with the running waters and the amazing mountain vistas. Yet, it isn't insanely "commercial". It's very low key and respectful of nature. Granted it's on the expensive side, but it's worth every cent. Be prepared for lots of exercise. Getting to and from buildings is a true "up hill climb". Once you are in your room, it feels like home.....not a hotel....just home. The bed was wonderful. The room was very clean. We had a light blow out during our stay and somehow, without us knowing about it, the staff came in and fixed it. The staff are amazing. From the front desk to the waiters to the porters. Amazing. The food was delightful. The bartender spent lots of time with us and advised on an expensive but memorable bottle of red from California. The resort is steeped in history. And you could feel the history walking through each building. Oh.....and the icing on the cake? My 2 hour hot stone massage......the BEST I have ever had. Even the RMT was first rate.....she only spoke to describe what she was doing and how it related to the "history" of the area. I find myself pining to return. If you want time to yourself, no pressure, impeccable service and a place to rejuvinate, run to Sundance. The peacefulness there is priceless.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask slarmer about Sundance Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundance ResortTeam, Manager at Sundance Resort, responded to this review
15 February 2012
We believe our guests at Sundance Resort are priceless and we’re delighted that your getaway was so memorable. It touches us deeply that you referred to our resort as Heaven on Earth. It’s extremely important to us to be able to not only provide great service to each and every one of our guests, but to provide a great overall experience as well. We would love to welcome you back again soon to enjoy another hot stone massage and a rejuvenating experience.
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Wisconsin/Utah
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Oasis in nature”
5 of 5 stars Reviewed 2 February 2012

This is a wonderful, romantic getaway location. The grounds are beautiful with streaming rivers and beautiful hikes. We were there in the summer and there was plenty to do. Very good mountain biking trails. Great bar to relax at and nice dining options. We stayed in a suite with a kitchen and it was very comfortable. Could not get into the spa as it was already filled.

Room Tip: If you're local, there are specials with great room discounts.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ajghia about Sundance Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundance ResortTeam, Manager at Sundance Resort, responded to this review
6 February 2012
We absolutely love that you have compared Sundance Resort to an oasis in nature. At Sundance Resort we embrace the simple philosophy of living in balance with the land. It's a place where guests can appreciate the beauty of nature and feel at peace during their stay. We're delighted that your time here this past summer was such a positive experience; however, we're sorry that you were unable to get an appointment at the spa. When reserving your next stay with us, we would be happy to assist you in arranging a treatment at the Spa at Sundance. We do hope that you can return again soon as it would be our pleasure to welcome you back!
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usa
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Nice enough resort, but could turn out to be an expensive stay”
3 of 5 stars Reviewed 18 January 2012
3
people found this review helpful

We stayed at Sundance in January 2012, during a winter of barely any snow (so far). Our Mountain Suite cost us about $330/night including lift tickets. Be prepared if you go there that there are only three dining options in the evening on site, and all of them are pricey. You might consider having a car to drive down to Provo/Orem for other options - about 20" -25" away. If you're a Costco member, there is one in Orem and you can buy pre-made meals so you dont' have to eat at the resort every night, or cook on vacation. Also, as others have noted, it's not necessarily ski in/out - many of the lodging options are up a steep hill. It's walkable, but not with skis. The resort will shuttle you back and forth though with just a phone call. Our Mountain Suite was nice enough - nothing special really as it overlooked the parking area and was not "luxurious" as the photos online suggest. A downside was that when the people underneath us ran their bathroom fan (automatically goes on with the bathroom light) or used their shower, it was very loud in our bedroom. I imagine each lodging option has it's pluses and minuses. If you have certain requests or expectations, you should probably speak to the resort before booking your room. The staff were very nice all week and did their best to be accommodating. I thought it was strange (and disappointing) that our Suite didn't get the Sundance channel! Well, despite all of this, I have a feeling that when the resort is fortunate enough to get a classic Utah dump of soft powder snow, the place probably turns into a magical wonderland. Unfortunately we didn't get to experience the magic...

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask drala1 about Sundance Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundance ResortTeam, Manager at Sundance Resort, responded to this review
23 January 2012
Thank you for taking the time to share your opinions with us in regards to your recent stay. Feedback from our guests serves to direct us toward service or facility enhancements that will improve future experiences. We're disappointed that the mountain suite you stayed in did not meet your expectations. We do offer a wide variety of accommodation types as well as cost savings packages and are always happy to assist guests in their room selection to ensure their needs are met. We hope you will consider revisiting us as we would love the opportunity to welcome you back to experience all the magic of Sundance Resort.
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Utah
1 review
“Director of Catering Assures our Events are Phenomenal!”
5 of 5 stars Reviewed 13 January 2012

I'm a recent subscriber to Trip Advisor and have used Sundance for over 7 years for our bimonthly training workshops. I was disturbed to see the negative post about the Director of Catering, as she has been a key to making our events phenomenal. Each and every one of my interactions with her (which are frequent and many) have been positive, helpful, responsive, pleasant, and exceptional. I couldn't recommend Sundance, Colette, or its entire staff more highly in every way for your group's event. Happy traveling!

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TamiHUtah about Sundance Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundance ResortTeam, Manager at Sundance Resort, responded to this review
17 January 2012
Thank you for not only your high recommendation but for the many wonderful comments with regards to our staff. We’re delighted that Sundance Resort’s catering team has continuously been able to help make your bi-monthly training workshops a success for the past seven years and we are looking forward to many more. Thank you again for your phenomenal review!
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Ahwatukee, Arizona, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“One of my favorite places on earth...”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

I have been to Sundance a few times before to spend the day but we finally were able to stay for a few days at the resort during Quiet Time over Thanksgiving. Last summer we were in Utah for a wedding and we were able to ride the chairlift and hike down from the falls and enjoy this beautiful place in the summer. Our Thanksgiving stay was a different side of Sundance-snow on the ground and chilly temps, warm crackling fire in our suite, and the snow covered, majestic Mt. Timpanogos. The Thanksgiving buffet was amazing. We were seated right in front of the fire at a cozy table for two. This was my first Thanksgiving away from my adult children, so while it was bittersweet, it was very special to be sitting in such a beautiful room in front of a warm fire.
From the time we checked in till we left we felt very well-taken care of. I would call the service and hospitality here unpretentious but yet solicitous. Everyone is down to earth and the setting is rustic but it is very much a upscale resort. The bedding and bed was amazing The pillows are fantastic (I am a pillow critic!) and the bed was very cozy. We slept in every day, mainly because we just felt so relaxed and at peace here.
We did a jewelry making class and a pottery class at the art shack and highly recommend both experiences. One of our favorites evenings was the Robert Redford Film Festival screening of Jeremiah Johnson. TO be able to see that film in the screening room and know many scenes were filmed just up the mountain was truly an amazing experience. I think nothing could have made the evening better except Robert Redford coming out and introducing his film in person!
Sundance is special. It's hard to explain--one must see this beautiful place to understand. We will be back again, both in the summer and in the fall.

Room Tip: ask for an upper unit in the Mountain Suites so you have a vaulted ceiling
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mary M about Sundance Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundance ResortTeam, General Manager at Sundance Resort, responded to this review
9 January 2012
We could not help but smile as we read your review. All the gracious praise for Sundance Resort and our staff is sincerely appreciated. We are thrilled that we could make your Thanksgiving special, especially since we know it can be difficult to be away from family during the holidays. The fact that you and your husband slept in each morning primarily due to feeling so relaxed here is quite a compliment. It was a privilege to have had you as our guest and we look forward to welcoming you back again and again.
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Additional Information about Sundance Resort

  • Sundance Hotel
Address: 8841 N Alpine Loop Road, Sundance, UT 84604
Price range (per night):* 192 AUD - 342 AUD

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