I travel 4 days a week all across the US for work. I come into Terrell about once every few months and every time I stay here. It is truely rare to find a staff who is so in touch with what their clients want. Everyone here goes the extra step to make sure that your stay is the absolute best and it always is. I do recommend this hotel to any of my co-workers doing business in the area because it is that nice.

Over the past 15 years, I have averaged about 3 overnight stays a week at various motels in several states. The staff at the Holiday Inn Express Inn & Suites at Terrell, TX ranks second to none. Most of my interaction was with Kelley, Brittany and Meloney and never was a kindness or service anything less than fantastic. The property is very nice and always extremely clean and neat. Wake-up calls were always prompt. Anytime I'm in the area, I never consider staying anywhere else.

Stopped at this hotel while driving through Texas. The front desk area (and the rest of the hotel,) is clean, the room and decor is outstanding, and the whole apperance is of luxury and comfort...
The one negative is that it is not easy to find; after getting off of the highway as it is on a somwhat winding road.
However the "GEM" of this place is Virginia (the breakfast Host...)
After putting our luggage in the car when checking out, we went back in for breakfast. That is where we met Virgina who enquired how we were doing, where we were from, and if we enjoyed our stay. However the MOST impressive thing she asked (at least I would think so if I were coporate) was if I was a piority club member! For an associate hosting breakfast, I was impressed that she would ask that question. Throughout our breakfast she checked back to see if everything was alright...
And this hotel serves the BEST hotel breakfast that I have EVER tasted! Not only was it COMPLETE. (From cheese omelets, sausage, biscuits & gravy, oatmeal, fruit, juice, cereal, french toast, begals, etc.. etc..) AND GREAT COFFEE. But what should have been hot WAS hot! And the food was delicious... I would have paid for the breakfast... A great hotel, VERY reasonably priced, and a GREAT breakfast host...

This hotel is one of my favorite hotels around. I stay a few times a year when I come to visit my family. The hotel is nice and clean, the rooms are up tp date and clean, the beds are comfortable, they have a nice pool area, the breakfast is good and the young ladies at the desk are always so helpfil and friendly. I highly recommend this hotel