I was staying in Days Inn with my families for visiting Houston. The trip must be a happy and warm-gathering family trip outside of home, but it was all screwed up by the hotel. When we arrived after a long international flight, there was no any single room for us upon the clerk said the housekeeper were too busy to clean up. But it cant be a reason why we cant get room with our reservation. Then we found a bounch of cockroaches in the room, seems like we were in a roach-place. We called the front desk but the lady said she was afraid of cockroaches and asked us to wait until another room is available for us. She even refused to come and have a look. We asked the manager's name and number and wanted to get refund of the rest of days. but the same lady told us it is impossilbe to get money back because it is full-payment advanced. We are very disapponted about this hotel and shame who run this business. I have been working in the hotel for more than 10 years, this is my first time to be treated unrespectfully. I think they dont have any ideas of running a hotel business, they dont have proper system, proper training for the clerks even the managers. NO RECOMMEND IT. I dont care how little they charge, the days inn is nothing worthy of money.!!

The Days Inn was at a convienient location outside of Houston. The check-in was easy and quick. We went to our room and upon inspection, we discovered some stains on the bedsheets. We called the front desk, and they sent a lady to take a look. We asked the lady for another room, and we were sent to a room down the hallway. The room had a strong air freshener smell, and appeared clean enough. However, when we took a look at the bathroom, we found an 1 inch baby cockroach crawling on the floor. We called the front desk again, and the same lady came up. She stepped on the cockroach and killed it, and we were moved to another room. At that room, we opened one of the drawers and we discovered something that appeared to be a cockroach eggsack, but we were not certain. However, we had had enough and we checked out and moved to another hotel.

Very clean place.Staff is very friendly especially the guy that works during the night shift.Rooms are kept very clean.The only problem was that they didn't have a person to help with the luggage when we arrived, and there is not elevator to the second floor, so you have to carry it to your room.But for the price the place is very good .Very quiet.I would come back.

I have been traveling all over america for the last 10 years average 8 months out of each year. in my 10 years this was the worst stay I have ever had and can't wait to get out of here on sunday.First off I arrived about 2:10 pm and they didn't have me a room ready yet after a 12 hour drive.when I made reservations I asked for a room on the first floor because of the 3 suitcases,computer,totes for work and tools it would be easier,upon arrival the desk clerk said that would be a problem.I asked if I could cancel my reservations and I was gonna find something closer to Frito (the clerk told me it was approx 45 min ride there!!) wyndamrewards site map showed 24 min. I could cancel but was being charged for the whole week that I made reservations anyway..I filed my complaint with days inn 800 number.so now I have a room on the 2nd floor (no elevator to carry all my stuff up).Buissnes center has no printer/copier,scanner,fax machine. I asked who the manager of this property was and the cerk told me she was not allowed to tell me. I see why now they are probably tired of hearing complaints. nice neighborhood though so it's a crying shame I will never stay at a day inn again.