I checked in and everything was fine. Ok room. Didn't have a fridge and microwave, not a big deal but definitely odd to find a room that doesn't provide this. I tried to get onto the internet, dsl cable, and it didn't work. I had to call the front desk on my cellphone because the room phone didn't work. They brought over a new modem and nothing, they sent me to a few other rooms and nothing worked. The maintenance man told me that this happens constantly. Finally, they sent me into a room on the opposite side of the building and the internet worked but when I came back from moving my bags the internet had stopped working. I had enough. Under normal circumstances, no internet wouldn't be such a big deal but as I was traveling for work, the internet was imperative.

I went to the front desk and asked to check out with a refund and the employee agreed but said that a $5 charge would not be refunded for housekeeping purposes. I told her that's BS, it was their fault I was checking out. She got mad and said, you can talk to the manager when he comes back tomorrow. I apologized, even though, I didn't think I had to, she was just being manipulative and vindictive. She said that it must have been just me because if more people were having problems, her phone would be ringing. I told her that the hotel looked pretty empty to me. Then she twisted my words and said, "So the reason you're leaving is because the hotel is empty." I told her not to twist my words and to give me her manager's name and the time he was in tomorrow. To which she said, he comes in on Monday. I paid the $5 fee in cash and told her she was rude and a liar.

I went across the road to Comfort Inn and I told them what had happened, they told me that that hotel is no longer a Choice hotel but they have not changed the name. At Comfort Inn I got a suite for the price of a regular room, so it all worked out. I'm just worried Quality will not refund my money back, they seem shady.

I'll be honest, when we first saw this motel (it is motel style) my wife and I actually looked into other options in the area. From the outside, it looks shabby.

But we decided to take the chance and were very pleasantly surprised by the quality of the room. Everything was very clean, well maintained and in good condition during our two night stay.

The outside looks poor, but our room was better than other, newer hotels we stayed at during this trip.

This hotel had adequate cleanliness and decorated rooms as you would expect from this hotel chain. However, through a misunderstanding I was double billed for this stay. Trying to resolve this issue led me to the information that this site is no longer a member of the Quality Hotel Chain. and resoltion of any issue will lead to lies and misinformation by the manager Manisha who for a month has been "checking with their accountant" If you have a choice, Go Elsewhere!!

I used priceline. The hotel said king size bed, wi-fi, refrigerator. I got a handicapped room. a plug in router. no refrigerator, full-size bed. Phone didn't even work to call room service.