Very comfortable beds. Quiet, clean, practically new. Employees were excellent.

Traveling late at night I wanted a place to be close to San Antonio. I stopped in here and was very pleased. This is a very new Holiday Inn Express, room was very nice. A fan in the room was a very large plus for me...just love circulated air. Overall it was a good experience. Internet was very fast as well. Only negative was the price for the room, but the hotel was almost sold out so I guess I get what I got...

In all fairness, I have to start this by saying we didn't actually stay here. We were supposed to stay here for a night, but there were a couple of things that turned us off almost immediately. Upon entering the hotel, it smelled of smoke or something else that made my wife, who has allergies, ill. Also, the north stair well we entered thru had numerous crickets and other bugs in it. I think it must have been mating season for them because they were everywhere. Things didn't improve when we got to our room. Our assigned room had stains on the carpet and a few big spots on the wall. We sat on the beds for a few moments, and I thought we would be able to stick it out for at least a night, but my wife just wasn't comfortable at all, so she went across the way to check and see if the Hampton Inn had any rooms.
I have to say I am disappointed. We've stayed in several Holiday Inn Express' (see my reviews), and we've been pleased with every one of them, except for this one. It just seems like the whole interior design of this one was wrong. The room didn't really have a warm comfortable feeling, it felt more like a (dirty) hospital room with a lot of light colors for the carpet and walls, which showed stains.
I will add that I saw used carpet roll on the back side of the hotel, so maybe they're re-modeling, and maybe we'll give them a chance some other time, but this time they failed.

We drove east through San Antonio thinking surely there would be something on the east side only to find ourselves without a place to stay. We pushed on to Saguin and found the Holiday Inn Express and the Hampton Inn sitting off the exit side-by-side. I looked up the Hampton Inn which was $30 more a night. Given that both looked brand new, we decided to take our chances on the less expensive Holiday Inn. Glad we did. The young lady at the desk was quite pleasant and recommended Joe's Italian, a local restaurant for dinner that was quite delicious. The room was spotless and very nice. And, if you are concerned about extra charges, book through Hotels.com as we did and you will get free rooms and peace of mind.