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Comfort Suites: Traveller Reviews

2.5 of 5
643 NE Loop 820, Richland Hills, TX 76118
Hotel amenities
Comfort Suites
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    7
    3
    1
    0
    1
Date Rating
Las Vegas, Nevada
Senior Contributor
35 reviews 35 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Unexpected Elegance”
5 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

Beautiful contemporary loby, open air upscale design and excellent service. Best Comfort Suites we have ever stayed in. The floating front desk, open sitting area and open breakfast area make this feel like a 4 star hotel. The modern art and light fixtures are great. Our suite was fantastic. The breakfast was wonderful and the manager's reception with free food and drink, an unexpected treat. The location is great because it is near everything but sits back off the highway away from traffic noise. We will stay here again when visiting family in Texas.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pinlow about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midwest
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Great Values”
4 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

Stayed three nights at the Comfort Suites near Fort Worth for a church convention in mid-October with my spouse. We received a great rate which made the stay a bargain. The comfort suites is a nice property - nothing fancy but the hotel is fairly new and is in good condition. The room was in good condition and included a couch. Staff at the front desk "kiosks" were friendly and helpful. The hotel offers a nice free breakfast and snacks in the afternoon. The lobby is small but tastefully decorated.

One comment on the snacks in the lobby in the afternoon. It was a nice touch but they only offered wine or beer for free. I don't drink alcohol and had to pay for a soft drink. Offer free soft drinks as well.

I would actually compare the quality of this propery to a Hilton Garden Inn - not quite as nice but almost. It is certainly a much better value at about ~$50 less/night than recent stays at Garden Inns.

One negative is that the hotel only has one elevator - for its size it probably needs two to reduce the wait time. One other negative - it is located in an odd spot near the highway and to get back to the mall you have to take back roads and the highway going south is not easily accessible because the on-ramp is just before the property's entrance-so you have to travel the access road to the next exit.

Stayed October 2011, travelled as a couple
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Ask bjandljtravels about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Illinois
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Average Chain Property”
3 of 5 stars Reviewed 22 October 2011

I recently spent three nights at this hotel and would make the following observations:

If you are part of a larger group check in, forget it. They use 2 stations to check in guests and wnen I wanted to check in one was not staffed. It took FOREVER!!!

Breakfast is advertised to be ready at 6:30, but is never completely available until 6:45. Do not count on a complete breakfast at 6:30.

Also there seemed to be a lack of knowledge regarding the local area. I drew blank stares when asking for directions and later established the location was in close proximity to the hotel and should have been known.

  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask larry_kak about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Incredible people great hotel”
5 of 5 stars Reviewed 16 October 2011

I had to stay there because it was close to hospital. The people were so wonderful!! Rooms were nice and clean. Highly recommend to anyone

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bbnkogle about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Canada
1 review
1 helpful vote 1 helpful vote
“Breakfast Nazi”
1 of 5 stars Reviewed 15 January 2011
1
person found this review helpful

Stayed there one night, kids went downstairs for breakfast 10 min before breakfast time was suppose to end. Kids are in the middle of making waffles this breakfast Nazi starts pulling the stuff that are trying to use off the bar, and tells them it's 10:01 and she has to get this cleaned up. People are trying to get coffee , she is mopping under your feet, Needless to say I'm guessing the customer is not their first priority. To many choices in area to deal with that kind of crap!!!!

  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Midtxdude about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Suites

643 NE Loop 820, Richland Hills, TX 76118
Price range (per night):* 107 AUD - 107 AUD

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