We are a choice rewards member and usually stay at Holiday Inn, my boyfriend works near Pecos, and was needing a room, but we were only able to get a room at Quality Inn, we checked in at 6:45 pm but did not go to the room until 11:00 pm, the room had never been cleaned, the beds were unmade, dirty towels on the bathroom floor, there was trash on the floor around the beds, even a 1/2 of a loaf of bread near the microwave.We took several pictures of what the room looked like, and then when we called down to the desk, they accused us of dirtying the room ourselves, they eventually came up to clean it, and asked us to step out into the hall while they cleaned it up. We were very disgusted with the room and they way that the rude hotel staff handled the situation.
- Quality Inn Pecos
