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BEST WESTERN Palestine Inn: Traveller Reviews

2.5 of 5
1601 West Palestine Ave., Palestine, TX 75801
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BEST WESTERN Palestine Inn
Ranked #4 of 10 hotels in Palestine
4.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    27
    2
    3
    5
    1
Date Rating
Sugar Land, Texas
1 review
“Polar express Ride”
5 of 5 stars Reviewed 12 January 2012

I went to enjoy polar express ride in Palestine,Texas. This hotel is very near to Palestine depot, from where the train departs. I stayed in this hotel with my wife and 2 kids. The location of the Hotel is very nice and quiet and easy to access to the freeway.
I received warm welcome by staff and they were very friendly. The rooms were very clean and well size to accommodate one family. The property of the Hotel was also very neat & clean.
I enjoyed staying there and definitely recommend and would like to go back.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bhadresh M about BEST WESTERN Palestine Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review
7 April 2012
Thank-you for your kind words about our hotel. It is our goal to provide the best stay possible for all guests and it’s great when we are able to accomplish that. We take pride in our hotel and desire to provide the most helpful, friendly service, as well as provide each guest with a clean, comfortable stay. We're glad that you enjoyed the Polar Express ride as well. We appreciate your loyalty and we would love to have you back soon. Have a great day!
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Houston, Texas, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Excellent service”
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

I stayed at this hotel with my family. The staff was very welcoming when we arrived there. The manager showed us the room before assigning to ensure that we like the room. The room was kind of small but very clean. We enjoyed our stay in this small Texas town.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ashish T about BEST WESTERN Palestine Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpalestine, Guest Relations Manager at BEST WESTERN Palestine Inn, responded to this review
4 January 2012
I want to take this time to thank you for your review.
We appreciate your business. We hope when your in the area
you will visit us again.

Front Desk Representative
Nancy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galveston, Texas
1 review
1 helpful vote 1 helpful vote
“Bring the Kids Love this Place”
5 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

I recently visited the charming town of Palestine with my family. We decided to stay at the Best Western Palestine Inn because we had the kids and thought a place where we could park and unload quickly would be nice. Also we had noticed there was a hot breakfast and decided it would be nice not to have to drive early in the morning just for a meal. At check in the front desk was very help full and provided printed directions for the polar express (which was a blast as recommended). When the front desk clerk noticed the rug rats in the lobby he made sure to give them suckers. After a long day of visiting family and train riding we came to the room and collapsed in our beds. The beds where some of the best I had ever slept in. In the morning after a filling breakfast we departed with a happy heart and a full stomach.

Room Tip: Just make a reservation you will love it!!!!
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask James55879 about BEST WESTERN Palestine Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review
7 April 2012
I would like to take the time to thank-you for your review. It’s great to know that we were able to provide you and your family with such a pleasant stay. Here at the Best Western Palestine Inn we strive to ensure that each guest is taken care of and that they are fully satisfied with their stay. We’re glad you had a great sleep and enjoyed the breakfast. Next time you’re in the Palestine area we would love to have you visit us again. Thank-you again and have a great day!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Best Place in Palestine”
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

We love staying at this location when we are heading to Canton Trade Days....Very clean,quiet,staff very accommodating and the complimentary breakfast at the little cafe next door is excellent...wish every place we stay at was as great as this one......

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 70mimi10 about BEST WESTERN Palestine Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwpalestine, Manager at BEST WESTERN Palestine Inn, responded to this review
13 November 2011
Thank you for your heartfelt comments. I very much appreciate any and all feedback that we receive from our guest. I am really glad that you enjoyed your stay and look forward to your return. Again thanks for your comments and we hope you have a blessed day.
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Kerrville, Texas
Senior Contributor
35 reviews 35 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Comfortable for medium price”
3 of 5 stars Reviewed 15 September 2011

This hotel has been renovated some but not enough. Old Palestine Inn I believe. It was clean and safe. Good AC and decent bed. Just needed some newer furniture. Large room , easy to park right in front and unload. Breakfast was next door at the little restaurant. Was decent location for me as I was traveling from North to South.

Room Tip: the rooms seem all convenient for unloading. Standard pull up right in front and park.
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  • Stayed May 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask Goodolelady about BEST WESTERN Palestine Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Palestine Inn

  • Best Western Palestine
  • Palestine Best Western
Address: 1601 West Palestine Ave., Palestine, TX 75801
Price range (per night):* 79 AUD - 92 AUD

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