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Holiday Inn Express Palestine: Traveller Reviews

2.5 of 5
1030 East Palestine Ave, Palestine, TX 75801
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Holiday Inn Express Palestine
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35 traveller photos
Ranked #2 of 10 hotels in Palestine
4.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    29
    5
    0
    0
    1
Date Rating
Athens, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Friendly and Clean and Charming”
5 of 5 stars Reviewed 24 January 2012

This is the nicest Holiday Inn in Texas. First this hotel is spotless and extra clean. Every room is newly painted. The Flat Screen TV is up to date. The cable channel list had tons of channels. The front desk people are extra friendly and accommodating . I stay @ Holuday Inns often for work and this is my most favorite location. It is so nice that I would drive a few extra hours just to relax there! Highly recommend this hotel!

Room Tip: The general mgr Mr Jim Patel is very cordial and friendly. He has the best welcome booklet in Texas...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Mgbpuff for Palestine
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexp, General Manager at Holiday Inn Express Palestine, responded to this review
26 January 2012
Thank you for your great review. We try very hard to furnish everyone with good East Texas Hospitality. Your review helps reinforce my employees with the fact that relationships matter and their actions affect us all. Thank you so much and tell your friends about our little secret here in Palestine. Carroll Sigman, General Manager
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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fabulous facility and staff”
5 of 5 stars Reviewed 21 January 2012

We stayed one night at this facility and it was a wonderful experience. Tastefully decorated, pool/hot tub outside, delightful. Mona, at the desk for our evening was extremely helpful with all our requests, i.e. helping us turn on the fitness equipment, making sure the hot tub was ready later in the evening, giving us some great dining tips ( you've gotta try Shep's BBQ across the street -- GREAT food and oozing with local atmosphere!) -- nice room, comfy bed -- hot complimentary breakfast very good -- would highly recommend this to anyone!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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holidayexp, General Manager at Holiday Inn Express Palestine, responded to this review
26 January 2012
Thank you for your great review. It pleases our employees that you enjoyed our hospitality. Please come back and tell all your friends about us. Our packages are quite competitive. Thank you again for your stay....Carroll Sigman, General Manager
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Houston, Texas
Senior Contributor
34 reviews 34 reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Will be back”
4 of 5 stars Reviewed 13 January 2012

It was a very nice hotel. The staff was very friendly. Breakfast both days were good. Slept well on the bed.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Sarah8714 for Palestine
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holidayexp, General Manager at Holiday Inn Express Palestine, responded to this review
16 January 2012
Thank you so much for your kind words of praise. We try very hard to show all guests the true meaning of East Texas Hospitality. Please know that your response is read by all the Hotel's employees and it pleases them to receive such high praise. Thank you again. Carroll Sigman, General Manager.
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Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Another pleasant stay”
4 of 5 stars Reviewed 13 January 2012

The staff at this hotel can't be beat. They are friendly and helpful. This is my third stay at this hotel and I have always had good experiences.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by roxiekay for Palestine
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holidayexp, General Manager at Holiday Inn Express Palestine, responded to this review
16 January 2012
Thank you for your nice comments. Our hotel strives to treat each guest with true East Texas Hospitality. We especially appreciate your having been a repeat customer. Thank you so much for that. Please do not hesitate to let me know if there is anything we can do to make your stay more pleasant. Until next time, Thanks. Carroll Sigman, General Manager.
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Lake Jackson, Texas
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Nice Hotel”
5 of 5 stars Reviewed 30 December 2011

We stayed at this hotel after we rode the Polar Express. Hotel is very nice and comfortable. I travel 10 days a month on business and I wished all hotels are as nice as this one!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ronnie S about Holiday Inn Express Palestine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexp, General Manager at Holiday Inn Express Palestine, responded to this review
2 January 2012
Thank you for your review. My staff and I are pleased to review all the comments made by guests. We use them to "sharpen" our skills and improve our Hotel. We strive to give each guest the East Texas Hospitality that Palestine is known for. Your comments are always welcome and we look forward to seeing you again. Please accept my sincere thanks for your visit and review. Carroll Sigman, General Manager
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Additional Information about Holiday Inn Express Palestine

  • Holiday Inn Palestine
  • Palestine Holiday Inn
Address: 1030 East Palestine Ave, Palestine, TX 75801
Price range (per night):* 104 AUD - 152 AUD

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Holiday Inn Express Palestine
1030 East Palestine Ave
Palestine, TX 75801
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