I have never been in a more sparse room! The room was large as advertised, however, it looked barren: bed, tiny built in night tables, desk, desk chair, dresser. Huge empty corner where in most rooms, a comfy chair and table might be...well, almost empty. There was a dead cricket. And he had a couple of friends in the bathroom. Breakfast was stale and sparse and cut off at exactly 9:00 am although there were still people trying to eat in the institutional looking breakfast room. The staff was pretty much just there (and not too pleased about it). We weren't particularly thrilled to carry our luggage up the stairs either-no elevator or offer of assistance. Our first and last experience with Red Roof Inn.

The carpets throughout the place are dirty and stained and deperately need cleaning. My room had dead bugs on the floor and crumbs. They didn't vacume the floor for the first three days untill I put paper signs on the floor pointing out the bugs. Talking to the manager did nothing. NO INTERNET at all. No hot water in the shower. No coffee for the machine in the room after the first day. I had to stay for 4 days because it was prepaid by my company and they wouldn't refund or cancle so I could stay anywhere else. Free breakfast was dry cereal, toast or stale looking sweet rolls.

Thanks to the courtesy of the Red Roof Inn! While I was working in Seguin, TX I found a place called the Red Roof Inn in New Braunsfels, TX . It looked very clean and lit up. During the time of my stay, my grandmother passed away and they were so kind to hold my stuff. Which included about $300 worth of clothes and some small item, totaling about $50. I went back a few days later to collect my things the front desk clerk politely informed me that I owed him $32. So the next day I came back to pay the fee and collect my stuff, he said that the day shift had stored it but he didn't know were. So the $32 was not paid. Since then I have made several attempts to get my personal belongings but keep getting the run around....the night person doesn't know were my stuff is call during the day; the day doesn't know were my stuff is contact the manager; AND ALSO THE MANAGER DOESN'T KNOW he's going to look for it! Again, I spoke to the manager and he said again, he would look. At this time I tried to explain that I didn't stay there any longer because they changed my weekly rate and it was out of my budget. His reply was I DON'T CARE YOU DIDN'T RENT THE ROOM ANYWAY! Later this same afternoon I called back to see if he had located it. The clerk that answered the phone told me I had just missed the manager by ten minutes. He stated he would call the manager on his cell phone because he didn't say anything to him before he left. I give him a while and call him back. At this time I was informed that they gave my belongings to the local charity or Goodwill.
Thank again to the Red Roof Inn of New Braunsfels, TX. G.Saucedo

After reading the other reviews, I was hesitant to book at Red Roof in New Braunfels. But because of the good price and location, I decided to give it a try. This hotel meets basic needs and the staff was very friendly. The guy at the front desk suggested places to visit that were in walking distance, and he was generally helpful.

The room was okay. We did notice that almost EVERYTHING in the room was bolted in, so it is possible they have a problem with guests stealing things. Overall the hotel seemed safe. No shady people around and the other guests seemed to be families with children. Red Roof also has security surveillance cameras.

The internet was slow but at least it worked. The free breakfast was extremely limited . I only noticed cereal and a few bread type items--no healthy items such as bananas or yogurt were offered.

I would book here again if I just need a place for a night or two. If you are wanting more creature comforts, you should probably book somewhere else. My boyfriend and I did like the fact that there are a lot of businesses within walking distance.