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Americas Best Value Inn: Traveller Reviews

702 West Interstate 20, Monahans, TX 79756
Hotel amenities
Americas Best Value Inn
Ranked #4 of 4 hotels in Monahans
2.5 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
    1
    1
    0
    4
Date Rating
California
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“First time stay”
3 of 5 stars Reviewed 11 August 2011

We ended up at the motel because all of the Best Western and all others hotels and motels for miles around were booked due to oil field worker boom, but was happy to find a room for the night.
Older motel but was clean and conformable. Next to two major truck gas stations, but due to being very tired did not effect our stay. Very few other amenities, but it served our purpose, [a shower and a bed] with the exception of being over priced, but then again due to the shortage or rooms it could have been much worst.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
1 review
“This is the worst place I have ever stayed.”
1 of 5 stars Reviewed 13 June 2011

We were forced to stay here because all other hotels were completely filled up.
The room was dirty. The bathtub had dirty water in it, and the soap dish had a used bar of soap and was full of water. The ice maker was broken and it was 100 degree.
There was abolutely no friendly service. We went in for out continental breakfast and there was a box of honeybuns but no coffee. There was an outrageous price of $84.70
for this dump. Vending machines were empty.

  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sarge001 about Americas Best Value Inn
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2 helpful votes 2 helpful votes
“Beware on-line bookers!!!”
1 of 5 stars Reviewed 8 August 2008
2
people found this review helpful

Beware on-line Bookers-
A group of 7 of us were in Monahan's for a funeral. We had made on-line reservations for two double bed rooms @$105.00 + tax per room per night. "Best Rate available"
When we arrived we asked for two additional rooms with single beds. The room rate if we had walked in off the street was $70.00+tax and $79.99+ tax respectfully. We were told that becaused we had made online reservations for the two rooms that all of the rooms would be charged at the $105.00 + rate. (No matter how many beds we had in a room) We tried to explain that only two rooms were booked online, the clerk would not listen to us. It was 12:00am, we had been traveling since 6:00am, and we decided to settle it in the morning.
Once in the room, the blankets were threadbare, the bedspread falling apart, there was one towel per person, the window would not open, the air conditioner was extremely loud. I wondered about bedbugs. In one room in our party, the bathroom sink would not drain. The housekeeper walked in at 9:00am after "one" knock asking for our used towels. The continental breakfast consisted of at 8:30am one packaged pastry and coffee.
The sign advertising the "America's Best Value Inn-Colonial Inn' stated 'Newly renovated rooms" "Continental Breakfast'. My mother was recovering from recent surgery and the group consensus was that the rooms were unacceptable(and we are travelers). I told the desk clerk that my party was checking out due to unacceptable rooms. We asked to speak with the manager/owner and she refused even though the clerk spoke with her three times in our presence. We were told that we would be charged through the online reservation agency. It was decided that 2 of us would stay to honor the reservations. The rest of us checked into the Best Western @ $105.00+ per night.(The same price) A welcome surprise for such a small town, worth the cost per night. A real continental breakfast, not coffee and a piece of toast!
Well once home, I checked my credit card receipts and I was charged $239.00 for two additional nights even though I had checked out. In recap, our group was charged for four rooms for one night, and three rooms for two nights, even though we were in two rooms for two nights. My credit card was charged a total of $359.31. Not though the online reservations firm, but through the motel, after I had checked out. Once home, I then called and asked for room rates and was told that the rate was $70.00 for a single and $79.99 for a double. All the rooms were charged at the online rate, even though the rate if you walked in off the street or called the rate was much lower and also took into consideration senior discounts and AAA.
This America's Best Value Inn- Colonial Inn deserves to lose it's license and the owner/manager needs to take a course in customer service. My mother and her sisters were in town for their brother's funeral, there were limited choices and we were fully taken advantage of. Shame!!!!!

  • Liked — NOTHING
  • Disliked — OVERPRICED!!!!, ROOMS NEEDED RENOVATING , POOR CUSTOMER SERVICE
  • Stayed July 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SPARKOakland_CA about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very clean, friendly and great price”
4 of 5 stars Reviewed 29 July 2008

I was in Monahans for a funeral. Wanted a clean place to stay that didn't cost an arm and a leg. Was graciously shown a room when I asked them...and also given an early check in. Nice, clean and spacious. Pool was also very clean and inviting. Staff/owner ...everyone was friendly and helpful. The breakfast was disappointing. Very limited on what they have. We were there between 8-8:30 and there was no milk....and no one to be found to ask for more. Had dry cereal and coffee. Definately needs improvement there.

  • Liked — clean and convenient
  • Disliked — breakfast
  • Stayed July 2008, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dar_lene29 about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Station, Tx
2 reviews
“Great hotel with Great Staff and Fair Prices”
5 of 5 stars Reviewed 16 February 2007

I'm currently working in Kermit, TX I'm with the oilfield. Of course I'm looking for a great place to stay and a fair rate. Unfortuntely, Kermit doesn't really have a "decent" place to stay and a big price to boot. I meet a couple of guys at a Gas Station and you know ask em' where is the best place to stay, etc. They tell me about the Americas Best Value Colonial Inn in Monahans and shows me a card. I call the place and get a quote for a single. Ok fair price, let me check out the hotel. I pull up and they have High-Speed internet and a Breakfast in the morning. Sounds good. I come in and ask to see a room. The girl in the front kindly shows me a room and I tell her I'll take the room. It came with a mircowave and refrigerator too. She tells me about the breakfast and she tells me they have a computer in the lobby that is free for all guests to use. I proceed to my room and what can I say. I stayed there for 2 weeks without a hitch. I asked for extra pillows and towels and they kindly gave them to me. The staff and owners were really nice and knew how to treat a guest. I really have to say for just a guy looking to save money and stay at a decent place, it's a steal.

Stayed February 2007
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Additional Information about Americas Best Value Inn

702 West Interstate 20, Monahans, TX 79756
Price range (per night):* 60 AUD - 60 AUD

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