Had a really enjoyable week at the Marylanza - the staff go out of their way to make it a pleasant stay, with quick and efficient service and lots of smiles. It is a very good family hotel, our daughter had a ball, with all the staff making a fuss of her and lots of good child friendly meal choices in the restaurant.

I agree with some of the previous comments, the food in the snack bar isn't great, so pleased to hear that they are planning to make some changes to it - but we really couldn't fault the food in the main restaurant. Plenty of choice and variety and it is all well cooked. Its only dessert that gets a bit repetative, but in fairness I was generally so full by that point, it didn't really matter!

The rooms are a good size and was good to have a lounge area away from the bedroom. The rooms were clean and our request for a quiet room away from the restaurant and evening entertainment (so we could put our little girl to bed early) was accommodated - so if you do have any special requests, just ask, as the staff will do thier best to make it happen.

The only real gripe was people reserving sunbeds early in the morning and then not using them until much later in the day. In fairness, this isn't the hotels fault, its the guests who do it! The hotel do have signs up and a policy that they will remove towels that aren't being used if needed. At the welcome meeting the rep did explain that if you couldn''t find a bed, speak to reception and they would get someone to come and sort some out.... and I have no doubt they would have if required. We were lucky enough to always be arriving as someone was leaving so although it didn't particularly bother us, I can see that it probably a much bigger issue during busier times of the year.

As for the location, it was spot on. Its a 10 minute walk to Veronicas with all the bars, restaurants and clubs, but its far enough away to be out of the main hustle and bustle. A 20 minute walk the other way takes you to Los Cristianos and you can walk all the way between the two resorts along the promenade giving lots of choice for a bit of gentle exercise after all of the eating and drinking. We would definitely return to the Marylanza again.

we went as a young family of 4 last june to the Marylanza, vey nice hotel, food was ok
good pool bar, self service , which was fantastic for both the children and adults
our only problem was people looking after sun beds for their own family and friends that where at the beach or on trips etc etc which left it very hard to get one for our selves, there was already a shortage of lounges , but this made it even worst

I hope the manager as sorted this issue out for June 2012 when we will be returning

Myself, my wife and our little boy (2) stayed at this hotel last January and loved it so much that the day after we got back I booked up for January 2012 and after arriving back home two weeks ago having had another amazing holiday we will be booking up for January 2013. I can't recommend this hotel highly enough, The location, the food, the staff, the upkeep, everything is spot on. Im very fussy about where I stay on holiday, especially with my family so after being recommended by a friend I booked us into the Marylanza. I'll list some points now that I think will help anyone wanting to book a family holiday here decide if this is for them - Hotel set on the side of a golf course just on the outskirts of Las Americas, 10/15 mins walk (with buggy) to the town centre and beach, Private Hospital 2 mins walk across the road from hotel (which my pregnant wife had to use, excellent service and they speak English...everything was ok), Hotel has a small kids play area which can get busy but if you walk out hotel and turn right up the stone path to the side of hotel for 3mins you will find another play park that is always quiet.
The restaurant has one of the best selections of food I've ever seen and every night they have a different theme with plenty of the usual stuff for kids. If All Inclusive there is also a selection of food and drinks on tap at the pool side. Most nights at 8pm they have a kids disco before the evening entertainment starts, kids love it. As for sun beds round the pool, even when the hotel is fully booked there are plenty of beds available so no need to reserve them first thing ( although most people usually do to keep their favourite spot free even though your not meant to...). We travelled with Thomson (First Choice) and our Rep Victoria was excellent, she sorted out the appointment at the hospital for us and really looked after us. I hope you have found this info useful and I hope you enjoy your stay at the Marylanza as much as we did. Oh one last thing, take a travel Iron with you as they are hard to get hold of in hotel.

We've just come back from a lovely week at the Marylanza and I just wanted to add a couple of thoughts/feedback as I know the manager keeps an eye on this. Loads of positives as we had a bright clean room, lovely choice of food (suits every taste with pizza, pasta, grilled meat, tonnes of salad, hot choices...), it's a pretty building with a gorgeous villa feel, friendly staff etc.

I was disappointed at how cold the heated pool was as we didn't have sun all day every day and I understand from our rep that the hotel only heats the pool to 22/23 degrees (which only really takes the edge off the coldness unless the sun is out). My 2 yr old wouldn't go in after the first attempt and we had chosen the hotel partly for the heated pool as I knew we couldn't rely on the sun heating it up at this time of year. Luckily towards the end of the week, the child's pool was so shallow it was a bit warmer, but there we go.

Also we had seen the hotel advertised with a 'soft play centre'. The playground here is a great wee outdoor swing/slide area that our daughter loved, but it's definitely not soft play in the way Brits would understand it. If you fall here, you graze your knee and the only concession to softness is that there are padded panels around the walls - the rest is a wooden/metal/hard plastic play set.

My only other feedback is that information is pretty scarce in the hotel. There aren't many signs for things like your room number or the restaurants, there are no info packs in the rooms and we felt that if you had any basic questions (eg where to get pool towels from, what drinks are included in the all inclusive package, if you could get room service and what would be on offer etc) you had to find the information from someone. It was a little confusing that we were told not to drink the water on the coach on the way in to the hotel (apparently the high mineral content doesn't agree with a lot of people) but there was nothing from the hotel about this and there was no bottle of water in the room on arrival which is normal at least on the first day if there i. The staff are all really friendly and they are happy to answer questions, but it's nice to have all the info in one place so that you immediately know what's what when you arrive and don't feel like you are having to track down any answers. I would have put this down on a feedback form in the room had there been one, but I suspect this is part of the reason that so many people post reviews on the hotel on Trip Advisor as you know that your feedback will be read.

Overall the hotel is great and I would recommend it to lots of people, but in particular families as there is lots for kids.