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Park Club Europe Hotel: Traveller Reviews

3.0 of 5
Avda Rafael Puig 23, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Park Club Europe Hotel
4.0 of 5 stars 218 Reviews
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218 reviews from our community

    Trip type
Traveller rating
    71
    82
    37
    22
    6
Date Rating
Cumbria
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Lovely break in the sun”
4 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

Stayed for three nights 2nd to 5th feb. just my teenage daughter and myself. Thought hotel was really good. Pleasant staff enthustic animation team encouraging you to join activities, tip if you like table tennis take your own bats as hotels very worn. There was a wide selection of food fresh fish and steak straight from hot plate, daughter loved the stone oven cooked pizza's and salad selection. Liked that kids could help themself to drinks coke fanta slushies etc. poolside snacks also good the usual chicken nuggets, burgers, hotdogs chicken and salads. There was plenty of sunbeds and lots of quiet areas in the grounds lots of shade from palm trees. Did not try what would be the kids pool viewed from balcony block k but looked nice, little sand pits and small slide for kids to play in. The gym is fairly small but adequate, steam room sauna and chill room fab. The room was spacious not brilliant served its purpose, nice powerfully showers plenty of hot water, more hangers needed in the wardrope, good selection of English channels on tv. Had a fab break and look forward to returning with my husband.

Room Tip: Laguna area would suit families with younger children
See more room tips
  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Greenmerrymum about Park Club Europe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review
13 February 2012
Dear guest,
Thank you for taking the time to write your opinion about us on Tripadvisor.
It is always a great opportunity to know your feelings because our aim is to provide you a wonderful stay and an unforgettable experience.
We are delighted to see that we reached your expectations and that you enjoyed your stay in our house.
Thank you once again and we hope to welcome you back soon in the Park Club Europe.
Best regards,
The management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, S Yorkshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“What's happened?”
5 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

Is it me? Last year I visited this place and was over the proverbial. I'm not saying it was out of this world but it ticked all the boxes for me and my wife. We had a great time. It's February 6th today just nine months later and I'm looking to book again. WOW what did I miss. The prices have gone berserk. Last year we went here from Doncaster in May and had a great week for just under a thousand pounds .January's prices for the hotel alone this year start at about £1450 for a week and then your flights. A great hotel service and staff, butb for sure we will definitely not be returning.What a difference a year makes.

  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Donnytone about Park Club Europe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review
7 February 2012
Dear guest,

First of all we would like to thank you for taking the time to share your opinion on Tripadvisor.
We are glad to see that you enjoyed your last stay in May. It is always important for us to know your feelings as it helps us to improve our offer and services.

About our prices, we really regret your negative perception. January is for the Canary Islands one of the highest seasons of the year and this is why we offer higher prices. As you will notice, all hotels on Tenerife offer higher prices during the winter season. May and June are the lowest season, and consequently, prices are lower.

Hence, we would be pleased to welcome you back to enjoy our hotel, services and weather.
Thank you once again.
Best regards,
The management team
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Hamar, Norway
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Still a good all inclusive hotel, but ....”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We stayed at the Park Club Europe for the second time in jan 2012. The lady at the reception was very nice and we had a great room in the Lagoona ( L 222 ). Much better than last year when we had a room in the G section. The breakfast was very good, all you can ask for, but the lunch and dinner was a bit disappointing than the last visit. Some of the meat was tough and no Canary buffee :(. The buffee had different tematic choices, mexican buffee without enchiladas and burritos , hm ....... . Noisy in the dinning area but friendly staff in the restaurants and bars. The water in the pool is too cold and very few guests had a bath. The tourists is mainly german and italians. We will come back to Tenerife, but not and all inclusive hotel the next time.

Room Tip: Ask for a room in the new Lagoona, Very nice !!
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask eriksu about Park Club Europe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director Comercial at Park Club Europe Hotel, responded to this review
1 February 2012
Dear guest,

We would like first of all to thank you for sharing your opinion on Tripadvisor.
It is always important for us to read your impressions, as our aim is to provide you an unforgettable stay.

We are happy to see that you enjoyed your time in our house and will surely take into account your remark about our restaurant and pool.

Thank you once again and we hope to welcome you back in the Park Club Europe.
Best regards,
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
“Could be better”
3 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

Stayed here for a week from January 6 to 13.

Complex is huge.Covers an entire block on Ave Rafael Puig.

Room 304 in Block H was as far away from the Stage and bar area as possible.This is a benefit if you need an early night as the show laid on by the fabulous animation team finshes around about 11PM.Large balcony which only gets the sun early in the morning.Large sitting/TV area which really is a waste.Pity the bedroom couldn't have been made bigger instead.

Food - not great.

Drink - not great

Entertainment/Daytime activities - Really very good.The animation team,made up of mainly Italian guys and girls, were terrific.I even played my first game of 5 a side footie in 14 years.Probably not a good idea as my wife and I had already walked to Playa Del Duque and back earlier in the morning - three hours !!!! Well worth it though.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jomo0602 about Park Club Europe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull East Yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Lovely holiday after initial problems”
3 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

We arrived and was shown to our room which was very nice but had a very strange smell. it was quite over powering but we couldnt put our finger on it. We opened all doors and eventually it subsided. After having a look around and going back to our room, the smell again was back and was quite nasty. We eventually sussed it out and it was the pillows and the bedding. We stripped all the beds and put the pillows and bedding out on the balcony and asked for house keeping to replace which they did without hesitation. Not sure if the room had been shut up and things were damp but we did get it sorted. Now to the positive. We were all inclusive and the food was some of the nicest I have had in an all inclusive resort. It was freshly made, hot and all the surroundings were kept nice and clean. The staff in the restaurant couldnt do enough for you.-lovely!! The pool areas were lovely and kept clean and we didnt have a problem getting a sun bed. There were snacks available around the pool from mornng till night and free water available from the poolside fridges. The "mad" barman at the pool side bar was a real character and made the effort to chat to all ages and had us in hysterics. All the staff were friendly and the really made the effort. There were a few little afternoon events in the hotel like cheese and wine tasting event which you could get involved, all laid out beautifully. The hotel it self was modern very tastily furnished and very welcoming. The only one negative was the evening entertainment - really really bad. The entertainers were training and practicing during the day however it didnt seem to make much of a difference, it was still bad, miming to the songs, bad sets and poor costumes.- not entertaining and didnt get the crowd going. However please do not let this put you off. I would go back to this hotel without hesitation but would expect to go out in the evening.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AndreaNik about Park Club Europe Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Park Club Europe Hotel

  • Park Hotel Europe
  • Europe Park
  • Park Club Europe
Address: Avda Rafael Puig 23, 38660 Playa de las Americas, Tenerife, Spain
Price range (per night):* 172 AUD - 236 AUD

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