hi i have just got back from tenerife and we were sent here 4 our holiday, when we arrived it took us 20mins to find the reception, which is across the road and 200 yards away!!! from the out side the paint on the apartments was peeling off and it didnt really look that welcoming. any way we got to our apartments as we went with friends as i opened the door all i could smell was a stong smell of wee, there were creepy crawlies everywhere and the apartment was dirty and old fashioned.all the plug sockets were cellotaped on to the walls and the middles of them were melted, the staircase was unsafe and my son fell down them and landed on his head, as there was no railings on both sides.the toliets were dirty and the shower had peeling enamel and was a nice colour of browny white how lovely!!! the beds were smelly and there was no way i could stay there.
i went back to reception to complain and they wouldn t do anything about it.so i rang my agent up and demanded to be moved and luckily for us we were moved within a couple of hours.
my friend had the apartment next door to me and hers was just the same so it wasnt just my bad luck!!!
these apartments were a heath and saftey issue and if they were in england they would definatley have been closed down, i did not expect some great big mansion but just to be clean and livable would have been nice, i am not posh but i do have standards and just clean would have been start!!!! please dont book to go here i just wish i would have read u on there forums before i did.the worst apartments in tenerife by far and i have the pictures to prove it which when i have more time i will post them on this forum!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC