Whether it's 4 star, 3 star or 2 star, this is a very nice hotel and value for money. All staff are very pleasant and helpful and speak several languages. Our room 413 was spacious with two double beds, ample wardrobe and drawer space and has a great Ocean view and quiet. If you want to watch British TV, go to one of the pubs within five minutes walking. Pool towels are free, but if you wish to exchange for clean pool towels, cost 1.20 Euro each = your choice.We enjoyed the food in the restaurant, if you're a bit worried catching a stomach bug from the food, choose the food cooked for you at the grill, fresh and hot. If you wish to queue for the restaurant, go when the restaurant opens, or go an hour or so later and it's quiet. Snacks are available from pool bar. Handwash provided at entrance to restaurant. If you want a sunbed where every one else wants to be, you have to get up early, beds are available all day. Comfortable lounge, good evening entertainment. One pool is heated. Hotel was built a few years agao but that doesn't make any difference to your enjoyment. 399 rooms and at this time of year most are over 60 - like us! We would go back as we very much enjoyed staying at Best Tenerife hotel. January/Februay 2012

Ideally placed hotel in the centre of playas, good food, friendly staff,free wi fi ,very comfortable sitting areas and piano bar.Pool is cold at this time of year but nice to swim in with a waterfall at one end.Can't comment on the availability of sun beds as we always go to the beach. incidentally ,if you like a nice beach and or sea swimming it's a pleasant 15 minutes walk to the beach with the fountain adjacent to Christianos.We have just returned from our third stay in this hotel which we really enjoyed and will certainly be going again.We've always gone all inclusive and on its current pricing the Best is very good value indeed.We particularly like the 'atmosphere and the relaxed feel .Have stayed in a couple of other Hotels in central playas and visited the rest and whilst they are all of a good standard one or two tend to be priced rather highly .As things stand at the moment we will be favouring the Best for some time to come.

Preface to comments .Stayed 24 Jan to 8th Feb 2012
There seems to be a Sickness and Diarrhea bug on the island at present 60% of the people we met (15) had had it.With us it lasted 24 hrs.We have friends living on the main land Malaga and they have had it, so take something with you .Be prepared.
The hotel staff are great & helpful ,no trouble with sun beds,Wine recommended by waiter, good and not expensive.Pool area good with warmed area.Rooms cleaned well daily. Enough choice of food to suit most people.
Become a member of 'The Best' hotel club and get free safe.
Hotel does need some upgrading, posh TV but the only English was the news,
Overall a good 14 day holiday

Just back from a week at the BEST just a few observations
Positives Rooms ok .. beds fine ..no problems with getting sunbeds even at 10am....food very nice ....bar staff friendly ...great location .....
Negatives .. 700 people in the hotel 600 above the age of 60.... lunchtime stampede even though all inclusive they que 25 deep to get in ..... non existant snack bar