I just stayed here all inc with 2 other girl friends (all of aged 30-37) and before I went some of the reviews on here had me really worried, about the security guards, and food etc.
Its nothing like it! We went in the height of the season and stayed for 10 days. Half the hotel is being refurbed so I would suggest waiting till the end of the year to see it in its fully finished state.
For what we had it was fab. The food on the all inc buffet was varied, the meat REALLY well cooked and a huge salad bar range every day. There were healthy options for every course of every meal and chips were not the only potati option either. We had mash potatoes and new potatoes too. Brekkie - croissants and pastries, toast, fruit, yoghurts, cereals, full cooked breakfasts, measts and cheeses. Lunch - full salad bar (massive choice), 4 different meat dishes and a fish and veggie option, hot wok food, pizza, chips, soup of the day, fresh fruit, ice cream and other dessert and the same for dinner.
The security guards were fine! Yes they kept an eye on the more noisy groups of younguns but we were grateful for that! We didnt hear of anyone being marched to the Managers office and fined for noise, indeed it was quite noisy most nights from 3am with people coming back from the strip but if you stay in Las Americas thats to be expeted!
The whole complex was spotless and the pools were clean and refreshing. Always got a sunbed and its only a narrow strip by the one of the buildings that doesnt see the sun in the afternoon. The all inc bar gives generous measures when pouring spirits and the staff were really friendly. Indeed the reception didnt charge us for hlf the time we had the safe and gave us free towels AFTER check out so we could shower.
The only gripe is that they cut off our all inc band at breakfast on our last day so we had to eat out as our flight wasnt till 10pm.
The lobby is air conditioned, the room (we booked a studio and actually got a 1 bed!) was visited every day and we got fresh towels daily. The sheets were changed every 2 days, and the only thing they didnt do which we'd have liked was to properly clean the floor - bus just take flip flops and wear them in the apartment!
I would DEFINITELY go back and it will be even nicer next year when its all done. Its close to loads of nice places to eat and drink and I highly reccomend The George round the corner form the hotel. The food was fantastic and the staff were unequalled. We popped in to have a cheeky watch of X Factor and they play all the sports games and all english sosaps for those that cant miss em!
Reccommend to all. Think those complaining abotu the staff must have been noisy themselves and if you ask me that deserves action being taken!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC