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Spring Hotel Vulcano: Traveller Reviews

4.0 of 5
Avda Antonio Dominguez Alfonso 8, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Spring Hotel Vulcano
4.5 of 5 stars 617 Reviews
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617 reviews from our community

What travellers say about this hotel
  • Pool area(36)
  • Very good(32)
  • Superior room(17)
  • Reception staff(13)
  • Short walk(12)
  • Sun bed(12)
  • Half board(12)
  • Great location(10)
  • Evening meals(9)
  • Friendly and helpful(8)
Traveller rating
    322
    197
    78
    13
    7
Only show reviews for Family (82) | Couples (390) | Business (1)
Date Rating
Windermere
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
“As good as they say”
4 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

My husband and I have just returned from a week long stay at the Vulcano. We had previously stayed several years ago and due to an illness we needed a week of sun and rest to recover. We had a pool view superior room which was both spacious and clean with a patio overlooking the pool. I am sure in the summer this would be wonderful as it would catch the afternoon sun. We did not worry about the lack of sun on the patio as the hotel was fairly quiet and there were always plenty of sun beds. Sadly, as in a lot of hotels there were several sad people getting up at 7.30 and before to place towels on sunbeds especially on the higher terrace area. It is a shame these people then do not use them til mid afternoon. The hotel has a notice saying towels will be removed but this did not happen. So probably in peak season this would cause a problem. The food in the restaurant was simple but on the whole well cooked and a good selection. The waiting staff were pleasant and cheerful. As on other reviews there were a lot of repeat guests which does show how popular the hotel is and yes many are in their "silver years." For us the evening entertainment was a little old fashioned but we are not ballroom dancers and certainly the guests we saw were having a fab time.
All in all a great holiday excellent value for money and we will be joing the many return visitors for sure. Thank you to all the Hotel staff.

Room Tip: Superior pool view rooms in the main hotel are sunny all day. The hotel also has larger superior roo...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by JessieWindermere for Playa de las Americas
Ask JessieWindermere about Spring Hotel Vulcano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hoteles, Community Manager at Spring Hotel Vulcano, responded to this review
5 March 2012
Dear Madam

Thank you so much for writing a review on your recent stay at Hotel Vulcano.
We are so grateful for your kind words towards our friendly and helpful staff.

Looking forward to seeing you in the very near future.

Best regards

Community Manager
Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Hols at Vulcano”
4 of 5 stars Reviewed 2 February 2012
10
people found this review helpful

This was our third visit to the Vulcano and hopefully it wont be our last. The hotel is in a good location close to shops, bars and not too far from the beach. Food is very good and lots of variety, rooms comfortable and clean. Staff are friendly and helpful. My husband and myself both feel this hotel suits the more mature person with the sister hotel Bitacora more suited to families.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Emerson01 about Spring Hotel Vulcano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hoteles, Community Manager at Spring Hotel Vulcano, responded to this review
5 March 2012
Dear Madam,

Thank you so much for taking the time to write such a kind review.

We thank you for your lovely words and are delighted to hear that you have come to stay once again, and look forward to seeing you soon!!

Best regards

Community Manager
Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Always welcome here!”
4 of 5 stars Reviewed 1 February 2012
9
people found this review helpful

Have visited this hotel regularly as my husband is wheelchair bound,our holiday is made worry free as we know the accomodation will fit my hubands needs,the rooms we use are adapted for wheelchair users. In my case it is so nice to come to a hotel where service is still an important factor,not just in the main dining room but also in the pool restaurant you are treated as a respected and welcome guest,always greeted with a smile! The food is good and varied for all nationalities,and fresh fruit is always available at breakfast and evening meals. the maids who clean your rooms are quick and leave your room smelling sweetly! We return from this holiday always feeling relaxed with batteries recharged,ready to book the next visit.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mrsmanagerUk about Spring Hotel Vulcano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hoteles, Community Manager at Spring Hotel Vulcano, responded to this review
5 March 2012
Dear Madam,

Thank you so much for taking the time to write such a kind review about your stay in Hotel Vulano

We are so pleased to hear that you and you husband had once again a relaxing stay with us. Thank you for your lovely words on our staff

We look forward to welcome you on your next visit!!!

Best regards

Community Manager
Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheltenham
2 reviews
9 helpful votes 9 helpful votes
“excellent hotel vulcano”
5 of 5 stars Reviewed 30 January 2012
7
people found this review helpful

This is an excellent hotel which i have enjoyed on many occasions. Superb location close to beach, bars and shops but quiet also. Food is varied and plentiful while service is friendly and efficient. Clean and good attention to detail. Pool area is not best feature but is good enough to enjoy with nice little bar/cafe. Fully recommend.

Room Tip: One side of hotel enjoys morning shade in pool view rooms while those directly overlooking pool enjo...
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pacman123 about Spring Hotel Vulcano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hoteles, Community Manager at Spring Hotel Vulcano, responded to this review
1 February 2012
Dear Sir

Thank you so much for taking the time to write such a kind review.

We are delighted to hear that you have come to stay once again, and that you fully recommend us. We thank you for your lovely words on our friendly and efficient staff.

We look forward to seeing you in the very near future.

Best regards

Community Manager
Spring Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Teesside England
2 reviews
Reviews in 3 cities Reviews in 3 cities
31 helpful votes 31 helpful votes
“bar service”
5 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

As other s have stated the service in the bar is a very poor customer friendly experience, it is more convenient to drink at the outside bars. It is a very complicated system where you order your drinks off one waiter and eventually get served by another and all drinks are charged to your room which you settle the evening before your departure, on one occasion I had to wait 20 minutes for my order to arrive. If this system is changed I would definitely return to the Vulcano

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask julton about Spring Hotel Vulcano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hoteles, Community Manager at Spring Hotel Vulcano, responded to this review
1 February 2012
Dear Sir / Madam,

Thank you very much for taking the time to write your review.

We are extremely sorry to hear you feel our bar system is not customer friendly. This system is meant to speed and maximize the waiting time for a drink, as is done now in most restaurants and bars over the world. One waiter takes the order on a PDA and the order goes directly to the barman that prepares it, and another waiter serves the drinks. Unfortunately, during peak times, such as the Happy Hour, this waiting time can sometimes be longer but we are now taking every possible measure to prevent such instances from recurring and to keep the high standard and service that have given us the good reputation we have.

We look forward to seeing you sometime in the future at the Spring Hotel Vulcano.

Best regards


Community Manager
Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Spring Hotel Vulcano

  • Hotel Vulcano Tenerife
  • Vulcano Hotel Tenerife
  • Hotel Tenerife Volcano
  • Hotel Vulcano
  • Vulcano Tenerife
Address: Avda Antonio Dominguez Alfonso 8, 38660 Playa de las Americas, Tenerife, Spain
Price range (per night):* 138 AUD - 159 AUD

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Spring Hotel Vulcano
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