Steer clear of this hotel, although it would have been a prime 4 star property back in the 1980's the managements policy of dealing with overbooking has a lot to be desired. We were a group of 8 who each had booked individual rooms via the hotel web site. Upon arrival at 6.45pm we were told by the surly male receptionist that our bookings been released as we needed to check in before 6pm...there was no mention of this on our booking confirmation and the male receptionist could not show us any literature to prove this !! The receptionist conveniently said that he would however move us to their "sister hotel" on the same terms....it turned out this hotel had no association with the Sol Tenerife we had just been booked out and made to feel like we had not read the fine print. We later found out that this is a common practice they employ and they regularly book out group parties as they are easier to relocate ! Steer well clear of this hotel and their dodgy overbooking pratices !
- Sol Tenerife Hotel
- Hotel Sol Tenerife
