After reading such good reviews before we went, I hoped I hadn't set my expectations too high, but I hadn't.
My sister and I stayed in a studio on the third floor overlooking the lovely pool area. The studio was big and very clean. Cleaners did a good job and even tidied up our stuff.
The staff is extremely friendly and helpful. Their English is very good. Jose at reception was lovely and so, so helpful with explaining where to get buses, what attractions to visit, and even warned us to bring jackets with us when we visited the north in case it rained. Tommy, the barman/cook at the pool bar was very nice. He was always very happy and chatty, and seemed genuinely interested in our holiday. Turns out Tommy's originally from Antrim in Northern Ireland, which explains his accent!
We ate breakfast at the pool bar and it was very nice and it was cheap. Also got snacks like burgers and chips which were good.
We got the 450 bus from the airport, which departs every half hour I think. It stops close to the hotel. However, we weren't sure when exactly to get off so we kept look out after the stop in Los Christianos and saw the apartments as we passed it on the left and just pressed the button to get off at the next stop. It cost less than 2€.
Siam Park is great fun. There is a free bus that takes you there and departs from the Best Tenerife hotel about a 5min walk away. Make sure you check which number the bus is because there is more than one route. We didnt realise this and got on a bus after our day at Siam Park and ended up at the other side of town!
We bought the Twin Ticket for Loro Parque and Siam Park at reception, but you can buy them in lots of places. It's 55€ and so saves a bit of money rather buying individual tickets.
Loro Parque is also another good day out. There is a bus that goes there, but there is a charge.
We visited Monkey Park and felt very disappointed. Lots of monkeys were caged and we just felt sorry for them. The monkeys that were free to run around and that you could feed weren't interested in being fed. There's such a contrast between this park and the way the animals are kept in Loro Parque which is very much into conservation.
I would highly recommend these apartments and definitely stay again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC