We went as a family for the bronze break of three days. The tent was nicely situated by the river bank. We have toilets nearby and showers are in a separate area. There is no electricity in the tent and no lights in the toilets or surrounding areas. Remember to bring flash lights and lots of snacks. We had planned a rafting trip for lst day and maybe something something else for the 2nd day. We had talked about it when we booked but we were put in for rafting for 1st and 2nd day. We tried to change it after the 1st day because we wanted to try something different as the package we bought into allowed us to do another major activity. We talked to the front desk at least 3 times and each time we were told someone will come and talk to us. We waited and finally went over the night before the office closes to talk to front desk again as we like to try whitewater kayaking. There were two ladies at the front desk this time and we were told we cannot do kayaking because they require two people to guide us and the water in the river not at a good level for kayaking so we resolved to maybe doing rafting again or 2 minor activities. I confronted the lady who appeared to be the owner about the program we bought into and she did not seem to know it so I showed her the print out I brought from home. She said she was not aware of the program changes. We were very disappointed at this time and to know we have paid over $1,800 for the package. That same night by the campfire we were approached by the leader of the group that we can choose whitewater kayaking if we want to and so we did for the next morning. The kayaks were not appropriate for us being first timers in this and they were sub-standard in shape. My husband and I went on the tandem kayak which is safer but the backing where we leaned against were quite deflated and hurt our backs after two rounds of whitewater we gave up the kayak for our boys. The boys kayaks - one was so insecure there was no where one can strap the feet or body down, you are basically sitting on an inflatable floater with kayak paddles. My older son who is a lifeguard fell in the rapids twice and was really tired after the 2nd fall. We all rested after 2 rounds and my husband and I gave up our kayak which is the most secure to our sons to do 3 more rounds. Overall the trip has been fun but we would have expected better equipment and kept up to better standards. We felt that the organizing of this trip for us by REO was disappointing. We were not given a site plan or an activity plan. We were told where to go to sleep and eat and where to meet the next morning for the rafting upon our arrival. The food was good and healthy but don't expect a good second helping in this buffet. On our last night on Monday Aug 29, we were the only family in the whole resort. We were served restaurant style no seconds.

It looks like the resort is under staff and probably communication between upper management and staff is not properly done. The washrooms were messy and garbage not picked up or toilets cleaned. To think we have paid so much for two nights accommodation and two major activities we deserve to get clean facilities and ample health food. We won't be going back there anytime soon.

We were blown away by the rapids on the Nahatlatch. They are fast, furious and incredibly fun. The REO guides are heavily into safety and spent a full half hour practicing with us in calm water and ensuring we knew the drill before venturing out on the whitewater. As a result, we felt safe throughout and could focus on the thrill and excitement of 25 rapids in quick succession. This is a class 3-4 river that feels like a class 5. You certainly get adventure on this trip.
The REO Resort is beautiful and clean, with great food, hot showers, flush toilets and even a hot tub. We stayed the night in tents and slept soundly, our ears filled with the thundering sound of the beautiful Nahatlatch. Highly recommend this company and the Nahatlatch experience.

As a family with three kids (13,11 and 9) with no rafting experience, we were a little nervous that we had bitten off more than we could chew by booking the bronze break of three days and two nights. We did not think we were adrenalin junkies and were very nervous as we drove down the 9km dirt track to the riverside campsite. We need not have worried. Though there was never any question from the staff that they would allow us to wimp out and do the more gentle activities, they knew exactly the way to handle us. The owner was our instructor and the grey hair gave the reassurance we needed. Within two hours of arrival, we were on the river negotiating class 4 rapids in the expert care of Bryan. None of us fell in but we all got very wet and had a fantastc time. Meanwhile the more daredevil of the guests were bombing down the river with instructors who gauged perfectly who could handle being tipped in and who could not. They really seem to know what they were doing.

The real bonus was the great relaxed atmosphere in the camp. The campfire really added to the experience.The food was delicious, the hot tub a great communal meeting place (especially for the teenagers in camp who had to socialise in the absence of wi fi and mobile phone reception) and the accommodation clean and comfortable.

We are all desperate to make a return visit and the only thing that might stop us is the distance from the UK. We have caught the rafting bug but will not now consider anything less than class 4 rapids! What a difference two days make.

I booked a trip via Groupon ; the day I bought the coupon (August 14) I called to schedule. They said they had a trip scheduled for the following day at 9am but as I would have to drive up the day before (3 hour drive) I asked if they had anything for the remainder of that week. They did not, but did have a trip scheduled for August 22, which I scheduled.

The company called the evening before (August 21) to advise that the trip was cancelled because I was the only person scheduled. They could not confirm when they would next have a trip available. I emailed them immediately after that call, asking someone to contact me. 2 days later, and no one has emailed or called me back.

Groupon has issued me a refund, thankfully. From the number of excellent reviews I gather my experience was an anomaly but one would think that if they sell 44 coupons that have to be used over the following 3 weeks, they would schedule trips and ensure they had capacity for those 3 weeks.