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Americas Best Value Inn McAllen: Traveller Reviews

801 E. Expressway 83, McAllen, TX 78501
Hotel amenities
Americas Best Value Inn McAllen
Ranked #30 of 33 hotels in McAllen
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    3
    2
    1
    3
    3
Date Rating
New Mexico now (lived in Jamaica and Trinidad)
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“No amenities, bad service”
1 of 5 stars Reviewed 3 May 2011
1
person found this review helpful

Ok, it's an inexpensive hotel and it was clean. I wasn't too surprised that there was no coffee maker in the room, no hair dryer, no iron, no refrigerator, no microwave, and no continental breakfast. But here's where they were uniquely cheap: NO shampoo in the room? We had to go out at night to buy some. And NO alarm clock/clock radio? I have never stayed in a hotel that didn't provide at least shampoo and a clock. Here's where it gets completely unacceptable: Because I didn't have an alarm clock, I requested a wake-up call from the front desk. THEY DIDN'T CALL. Awoke to the taxi in front, honking, so had to rush out with no time to get ready. And even worse: the hotel manager refused to even apologize for this. "They must have put the note in the wrong place." I could have missed my flight! The guy actually got snippy.

We moved to the America's Best Value Inn in Harlingen, which cost the same as the one in Mcallen. The service at the ABVI in Harlingen was great AND they DID provide not only shampoo and a clock (and a wake up call), but the room had an iron, a hair dryer, a microwave and frig., free use of a computer in the lobby and even breakfast!

  • Stayed April 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jillgat about Americas Best Value Inn McAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVI, Manager at Americas Best Value Inn McAllen, responded to this review
30 September 2011
I am so sorry to see that you did not enjoy yoru stay I have looked into the issues that you mentioned and have taken care of them. We are hoping to offer a larger Breakfast in the near future, and hope that you return so that I may show you the true meaning of customer service.

Thank You
Mayur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
In the woods @ the end of the road
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“No Continental Breakfast or Even Granulated Sugar for Coffee”
2 of 5 stars Reviewed 13 December 2010

Overcharged at the Pharr ABVI, (see review for that location) I moved here to find a bare bones version which should be called Motel 6, because that's what the front clerks say
management is trying to copy. Room with one bed was small & comfortable. Walls are thin as I could hear voices & tv next door. With so few people staying there, why would you put them side by side or one above another? Newer 42" flat screen tv with about 60 channels. Desk top fridge.

I thought I'd get a continental breakfast like other America's Best Value Inns. WRONG!
The owner(s) is too CHEAP. Apparently keeping enough granulated sugar on hand for the FREE COFFEE is more than they could handle. That and the dead bug on the floor next to the head of the bed caused me to leave.

There is a fellow who works there and wears a "Customer Relations" badge who said
he'd see what he could do to remove the charge for one night or comp me on my next stay. He should definitely be management, but the owner(s) don't have the sense.

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hermit8547 about Americas Best Value Inn McAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVI, Manager at Americas Best Value Inn McAllen, responded to this review
30 September 2011
I am so very sorry to see that you did not enjoy your stay I have looked into the issues that you described and have taken care of them. We are hoping to offer a larger Breakfast in the near future, and hope that you return so that I may show you the true meaning of customer service.

Thank You
Mayur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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5 of 5 stars Reviewed 30 November 2010

We stayed at the Americas Best Value Inn over Thanksgiving. The property and the pool were very clean and the price was very reasonable, especially over a holiday. The rooms were nice and roomy and the beds were very comfortable. I would recommend staying there if you're ever in McAllen.

  • Stayed November 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask vchavez39 about Americas Best Value Inn McAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVI, Manager at Americas Best Value Inn McAllen, responded to this review
30 September 2011
I am so very happy to see that you enjoyed your stay I hope to see you again soon

Thank You

Mayur
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Monterrey
1 review
“Great Hotel”
5 of 5 stars Reviewed 6 April 2010

I've been to other americas best value inns before and I usually get a mediocre room. They have wonderful beds and a great staff. I normally pay almost double for a room else where for the same quality of room. I would definitely stay here again !!!!!!!!!

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JoeSLuis about Americas Best Value Inn McAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVI, Manager at Americas Best Value Inn McAllen, responded to this review
30 September 2011
I am very happy to see that you enjoyed your stay and hope that you return soon

Thank You

Mayur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SATown
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Amercian Best Value Hotel - McAllen Tx Hwy 83”
2 of 5 stars Reviewed 9 September 2009

Stay Date: 9/5/09 1 night
Just returned from a last minute "Labor Day" Trip down to Mc Allen TX. Made reservation for couple rooms well ahead of time, but when we arrived/ checked-in, the reservation desk could only find 1 approved reservation. Evidently there was problems. The clerk was very, very nice about getting the issue resolved. She went very much beyond her way to help out. We appreciated that. However, the hotel offiers very, very limited accomodations, for example, soap/shampoo is kept on wall in dispensers. One of my guests asked for a complimentary razor, & was told the hotel did not supply them. American offers a continental breakfast, again very, very limited & all cold food,i.e.cereal, milk. Pool was out of order due to rain the night before, & the owner did say it woulld be available the next day, & I'd be notified, I wasn't & it wasn't available. Don't recommend staying @ this place if U'r looking for a pleasant above average stay.

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Ask LadyInCharge about Americas Best Value Inn McAllen
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Additional Information about Americas Best Value Inn McAllen

801 E. Expressway 83, McAllen, TX 78501
Price range (per night):* 70 AUD - 70 AUD

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