The room was unsanitary, there was urine already in the toilet when I checked in. The comforter was disgusting and filthy. The air-conditioner didn't work. The room smelled like a zoo in need of a good cleaning. When I demanded a refund after checking in and immediately checking out, I was told that I would not get a refund and was accused of having "naughty gay sex" with my co-worker that I was traveling with.